Job Description
What You’ll Do:
Work at the Ross-University Hills Branch, 4310 E. Amherst Ave. at S. Birch St., to create positive experiences for library customers by checking out and returning books, registering customers for library cards and responding to customer questions and issues about circulation matters. Work closely with the Senior Librarian to achieve branch goals. Assist with the direction, training, and supervision of clerical staff. Communicate and support the Library’s strategic initiatives.
You Have:
Knowledge of office practices and procedures. Skill in operating computers, working with attention to detail, scheduling and making simple mathematical computations. Skill in providing leadership. Skill in interpreting, communicating and presenting information. Ability to create and maintain positive staff relationships. Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Ability to model positive attitude, exemplary internal and external customer service, excellent interpersonal skills, flexibility, cultural sensitivity and a sense of humor in working with customers and coworkers. Ability to help select, train, motivate and lead clerical staff. Ability to creatively solve problems, negotiate, de-escalate and handle stressful situations in a positive manner. Ability to multi-task and prioritize. Ability to use basic workplace technology including email, internet and automated software. Ability to pass a background check after the offer to hire has been made.
A high school diploma or equivalency.
One year of experience in library circulation, including experience providing customer service and resolving customer issues.
We Provide:
$17.27 - $21.24 per hour starting salary range; $17.27 - $25.21 per hour full salary range.
Although the full salary range for this position is provided, starting salary is typically made at or near the range minimum. The City and County of Denver benefit package will be offered.
Regular, full-time, 40 hours per week. The schedule will be determined by the needs of the department and may include evening and weekend hours.
A workplace that values a healthy work-life balance.
HR Info
Apply online at http://denverlibrary.applicantpro.com/jobs/ Resumes are not accepted without a completed employment application.