LibraryJobline

Job Description

The Arapahoe Library District is looking for a Supervisor to join our progressive library system. This position is located within the Arapahoe County Detention Center. We are looking for someone with excellent communication skills who has at least two years of successful supervisory experience, a bachelor’s degree, preferably 2-5 years experience in law enforcement and the ability to successfully pass a criminal history check. Are you passionate about the library? Please read the complete job description, and if these are experiences and qualifications you have, then we want to hear from you.

Location: Arapahoe County Detention Center Library, 13101 Broncos Parkway, Centennial, CO 80112.

Reports to: Manager of SM, MA, JA, Information Experiences

Supervises: 5 staff

Position: Full-time, Exempt

Hiring Range: $50,800 - $63,500 per year

Role: Supervises daily operations and employees at the Arapahoe County Detention Center Library under contract with the Arapahoe County Sheriff’s Office.

Major Duties and Responsibilities:                                                                                                                               

40%       SUPERVISION ‑ Supervises library employees by planning, coaching, and reviewing performance in order to optimize the performance of library employees

30%       OPERATIONS ‑ Supervises daily operations of the library, orders materials, communicates information to employees and Detention Center staff, organizes resources, and makes decisions to ensure the proper functioning of the Arapahoe County Detention Center Library according to the contract with and policies of the Arapahoe County Sheriff’s Office.

20%       LEGAL REFERENCE - Provides advanced legal reference service to inmates in order to satisfy patron requests.

10%       COMPLAINTS ‑ Resolves complaints from incarcerated patrons, detention center staff and employees by researching problems, seeking alternative solutions, and making decisions to satisfy patrons and employee concerns.            

Expectations:

1. CUSTOMER RELATIONS – Outstanding and personalized internal and external customer service.
2. SUPERVISION – Optimal performing library employees.
3. OPERATIONS - Effective supervision of daily operations and the unit.

    4.   LEGAL REFERENCE – Effective advanced legal reference to inmates.

5. COMPLAINTS - Effective resolution of patron and employee problems.

Qualifications:

Two to five years of similar or related experience, required.

Two to five years of successful supervisory experience, required.

Two years to five years experience in law enforcement, preferred.

Bachelor’s degree, required.

Ability to demonstrate effective leadership skills, including responsibility for outcomes, personal productivity, practical thinking, adaptability, coaching, interpersonal skills and business ethics, required.

Fluency in Spanish, preferred.

Ability to successfully pass a criminal history check, required.

Ability to work in a high security environment, required.

Ability to work with varying demographics, difficult patrons, and volatile situations, required.

Ability to travel between facilities, required.

Experience using legal reference databases and reference materials and Follett circulation, preferred.

Ability to work varying shifts, including evenings and weekends, required.

Intermediate technology skills for Windows, Word, Excel, Internet Explorer and Outlook, required.

Intermediate skills in Sierra, preferred.

Knowledge of informational databases, required.

Ability to be mobile 50% of the time. Ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds and ability to lift up to 35 pounds unassisted, and up to 50 pounds assisted occasionally, preferred.

Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun.

Experience with training and mentoring adults, required.

Excellent communication skills, required.

Ability to work collaboratively and flexibly in a team environment, required.

Ability to exercise confidence and excitement in the vast technological and online resources the Library District has available.

Passionate about the mission of public libraries.

Comfortable with the principles of intellectual freedom.

Ability to adhere to ALD’s core competencies including dedication to providing outstanding customer service, professionalism, communication, adaptability, and accountability.

• Committed to provide outstanding and personalized customer service to patrons, coworkers and customers.
• Ability to establish and maintain effective working relationships with internal and external customers, and gain their trust and respect.
• Respond to change with a positive attitude and a willingness to learn new ways.
• Ability to hold themselves responsible in all work assignments and interactions.
• Take personal ownership in the organizations success.
• Ability to clearly convey and receive information and ideas through a variety of formats and communicate to others in a manner that engages the listener.

The Community

Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, including mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.

HR Info

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