Job Description
Artstor
Account Manager
New York City
Artstor provides premier resources in digital technology to enhance scholarship, teaching, and learning in the arts and sciences. Our peerless educational tools include Artstor Digital Library, a database of over 1.8 million high quality images, and Shared Shelf, a media management software that allows for cataloging, managing, and distributing digital media. Our community-built collections comprise contributions from outstanding international museums, photographers, libraries, scholars, photo archives, and artists, and we strive towards innovation, partnering with the best in the academic, museum, art, and science worlds.
Artstor is a nonprofit organization, based in New York City, committed to cultivating an idea rich environment. Our culture is one of collaboration, strong interdepartmental relationships, independence, and quinoa salad and cupcake parties. We are looking for new smart and engaged employees, who are equally excited about our mission.
The Account Manager, formerly named Library Relations Associate, will be responsible for working with the academic community to increase subscriptions to the Artstor Digital Library and Shared Shelf and to manage and develop relationships in higher education institutions and museums. This position includes some travel (10%-30%), and requires a self-motivated, flexible, organized team player who thrives in an environment of constant change.
Duties and Responsibilities:
- Sales of Artstor digital content and tools by developing relationships with a diverse group of decision makers, including academic librarians, administrators and faculty members.
- Prospect for new accounts introducing educational institutions, departments, and libraries to Artstor products and services.
- Demonstrate digital products and tools, providing librarians and faculty members with useful information and strategies for promoting Artstor as a campus-wide resource and platform.
- Work with team members to meet and exceed participation and revenue goals on an annual basis.
- Communicate Artstor’s mission, messages, and fees to potential customers.
- Respond to inquiries, update customer information management tool and pipeline, negotiate basic terms of License Agreements, give remote demonstrations, and set up trial access.
- Represent Artstor at conferences and other events.
- Keeps up-to-date on various Artstor initiatives and developments and being able to communicate these initiatives to potential participants.
- Additional special projects as assigned by managers and other senior staff members.
Qualifications:
- 1-3 years of experience working with the library or e-resources community, supporting or selling digital content or software solutions to librarians and other decision makers in higher education, or building relationships.
- Bachelor’s or Master’s Degree in a related field.
- Excellent communication skills in a variety of settings.
- Attention to detail and accuracy.
- Ability to work well as a team member.
- Comfortable with technology, including familiarity with metadata structures, trends, and Web development.
- Exceptional organizational skills.
- Able to perform independently, be self-motivated, adapt to constant change, and juggle multiple tasks with a positive attitude.
- Strong commitment and interest in the use of images in an educational setting.
Additional Preferred Qualifications:
- Familiarity with the Artstor Digital Library and/or Shared Shelf.
- Library, education, art, art history, architectural, or software background.
- Business development, marketing, and/or academic library experience.
- Working knowledge of image management software and database technology.
- Experience with customer relationship management software (Talisma, Sales Force, or other).
Artstor is an equal opportunity employer. Artstor offers a competitive salary and a collegial working environment. Our excellent benefits include employer paid medical, dental, vision, life and accident, disability, and business travel insurance. Artstor also has pension accounts and an optional supplemental retirement saving plan.
Nominations and applications, including a cover letter, resume and salary requirements should be emailed to: careers@artstor.org.
Additional Info & Requirements
Position will be open until filled.
Preferred knowledge of visual resources or software, specifically Artstor products.
The Community
New York City is a bustling hub of art, culture, and great food. The upper east side is a beautiful neighborhood with lots of trees and within walking distance of Central Park.
HR Info
Please direct questions to careers@artstor.org
Please submit resume and cover letter with salary requirements to careers@artstor.org