LibraryJobline

Job Description

Jefferson County Public Library has opportunities in two of our branch locations. These two libraries offer a very different and unique working environment - one suited to the larger volume library (Lakewood) and one serving a much smaller, community library (Edgewater).

As part of the Edgewater Library, you will be an integral piece of a three person library staff that performs all library tasks to include: emptying the book drops, shelving, performing customer service transactions, troubleshooting IT problems, handling building emergencies, providing reading and media advisory, hosting programs and building collaboration within the library system and with the Edgewater Community. This position will support and promote outreach programs to the Spanish language populations in the greater Edgewater community.

As a member of the Lakewood Library staff, you will be working at one of our largest libraries. This library services a larger area of the Lakewood community and serves a diverse population. Your role will be more specific to providing information to patrons in person, by phone or by mail/email. Your role of a support staff person will involve performing research activities for patrons, advising patrons on materials and locating those materials for patrons.

Both of these positions will require that you be a fluent Spanish speaker, reader and writer.

General responsibilities for these positions include:

· Providing information to patrons in person, by phone, mail and via electronic means.

· Performs simple to moderately complex research activities; advises patrons on appropriate materials; locates materials through the use of manual and electronic databases in JCPL, other library systems, or other sources.

· Refers patrons to community resources and other appropriate resources for further information as necessary; and advises about on-line searching.

· Advises and instructs library patrons in using equipment necessary to access library resources.

· May present programming training or classes to the public; this positon will be required to do Storytimes both on or off site.

  May specialize in services to specific market segments (Children, Adults, and Seniors).

ESSENTIAL DUTIES

Employee will provide information, referral, and reader’s advisory assistance to patrons in person, by phone, mail and via electronic means. Will perform simple to moderately complex research activities; advises patrons on appropriate materials; locates materials through the use of manual and electronic databases in JCPL, other library systems, or other sources. Refers patrons to community resources and other appropriate resources for further information as necessary; and advises about on-line searching. May create content for the web or social media. Employee will address and resolve complaints from patrons or will forward to appropriate staff as necessary. Promotes and presents programs, classes, workshops both in the library and off site. Promotes programs to target audiences. Conducts library tours and community outreach. Provides library instruction and patron education to the public, individually and in groups. Suggests program needs. Under supervision, assists in the development and maintenance of instructional tools, databases and reader’s advisory materials. Routinely provides direct customer service. Assists with evaluating and maintaining the existing collection through recommending and weeding of materials.

HR Info

Jill Krantz, Employee Relations Manager

303 275-6167

jill.krantz@jeffcolibrary.org

Applications must be submitted on line through NeoGov