LibraryJobline

Job Description

Performs proactive reference; answers complex customer questions about information and technology resources. Performs intermediate troubleshooting of library equipment. Trains the public in the use of library resources and equipment, including online catalog and databases. Resolves intermediate customer complaints; refers more complex issues to branch manager or Information Services Manager. Knows, enforces, and interprets rules governing the use of the library. Provides in-depth readers’ advisory services. Staffs the online chat reference and text reference services as assigned. Provides one-on-one instruction/training for customers on an appointment basis (Book-a-Librarian). Prepares, presents, and schedules classes on basic and intermediate computer skills for the public. Prepares and presents programming for adult and all-ages audiences. Prepares and presents training for staff on work-related topics (fundamentals of reference, database searching, readers’ advisory, new technology, etc.). Serves as a working member of councils and committees as assigned (adult programming committee, web team, innovation review team, database task force, etc.). Acts as key holder/Person-in-charge in absence of branch manager or department manager. Working with immediate supervisor, may hire, supervise, train, evaluate, and schedule assigned subordinate staff. Provides input on performance evaluations of subordinate staff not directly supervised. Participates in publicity and marketing of library resources and events. Assists in creating and maintaining branch displays of library materials. Writes library-related newspaper columns. Creates brochures and bibliographies on library resources. Performs outreach to community groups and organizations. Hosts and facilitates library book clubs. Assists in compilation and reporting of statistics. Participates in collection maintenance, including weeding and discarding items and identifying and recommending replacement titles and new materials. Keeps up with current trends and issues in librarianship via professional reading and participation in library-related listservs, webinars, etc. Attends off-site professional workshops, trainings, and conferences. Performs other related duties as required or assigned.

The Community

Cumberland County, located in the heart of North Carolina, offers a mixture of cultural diversity and southern hospitality. In addition to a dynamic award-winning library system, Winner of the National Medal for Museum and Library Service, our area has a beautiful climate, cultural activities, dining and shopping, recreation, golf, and nightlife.

Website
https://www.cumberlandcountync.gov/departments/library-group/library

Human Resources / Job Listings
https://www.governmentjobs.com/careers/cumberlandcountync

HR Info

Cumberland County Human Resources Department, Reesa Eastman (910) 323-6101

TO APPLY:

We accept on-line applications only. You may complete the application from our website at  http://agency.governmentjobs.com/cumberlandcountync/default.cfm Resumes will not be accepted in lieu of a completed county application.

FOR ADDITIONAL INFORMATION:

Contact Ms. Dagmar Aerdelman at (910) 483-7727 extension 1305, fax: (910) 486-5372, or e-mail: daerdelman@cumberland.lib.nc.us   or the Cumberland County Human Resources Department at (910) 678-7653; Library website: http://www.cumberland.lib.nc.us/ccplsite/