Job Description
#2015-00113 Patron Services Associate.
One part time benefited position (scheduled approximately 24 hours per week). This position will work with young adults (9-18 years) and will be involved in teaching technology classes.
This class consists of technical and complex sub-professional library work with Young Adults. The incumbent works in partnership with other employees, departments/divisions, external entities, and the public in delivering effective and innovative services. Provide holistic services to internal and external customers by seeking ways to integrate programs or services provided by other departments, divisions, and external entities.
(Persons hired in this position must be able to perform all the essential tasks required by the position. The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. Broomfield retains the right to modify or change the duties or essential and additional functions of the job at any time without notice.)
Works primarily at public service desk:
Greet and welcome the public. Provide customer assistance in person or on the phone. Interview patrons and determine information needs; assist patrons in the use of library catalog, databases and resource materials; answer basic reference questions using print and electronic resources; recommend book and other library materials; take inter-library loan requests, meeting room inquiries, and keep statistics. Respond to and resolve routine customer needs that may include location of materials; information regarding library services or programs; interpretation of library policy; instruction in the use of the library catalog, Internet computers & accompanying software and other equipment such as copy machine, microform reader or audio-visual equipment. Set up equipment including sound system, multimedia projector, lap top configuration, TV/DVD/VHS for meetings or events. Refer patrons to other staff as appropriate. Maintain confidentiality of all patron data and information.
Assist librarians in collection development and maintenance as needed including weeding, shifting and shelving materials. Assist in maintaining the library areas to include straightening, picking up materials, organizing, re-shelving, or shelf reading. Take proper safety precautions, anticipate unsafe circumstances, and act accordingly to prevent accidents. Use all required safety equipment. Perform related duties as assigned.
Young Adult:
Assist teens, parents, and adults who work with teens in providing reference and reader’s advisory service. Plan and staff special programs for teens, including the STEAM Maker Space Discover Lab and the summer reading program. Work closely with teen department staff, teen volunteers and Teen Advisory Board. Create displays, reading lists, and publicity materials for the teen collection.
Additional Info & Requirements
Experience with technology and Maker Space design and implementation.
The Community
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The noise level in the environment is usually quiet. Work may be scheduled Monday through Sunday, including day, evening, weekend and holiday hours. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to talk, hear, stand, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk, sit, stoop, kneel, crouch and crawl. Physical demands are described as light (exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Data entry and other tasks may require sitting at a computer for several hours. Specific vision abilities required by this job include close vision, ability to adjust focus, and peripheral vision. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
HR Info
- City and County of Broomfield
- Phone
- 303-438-6320
- Website
- http://www.broomfield.org/jobs
- Address
- 1 Des Combes Drive
Broomfield, Colorado, 80020.
Online application at http://www.broomfield.org/jobs