LibraryJobline

Job Description

We welcome applicants for the Outreach & Services Specialist (Library Technician III) with the Business Library at the University of Colorado Boulder. This position is responsible for coordinating outreach and promotion of the materials and services of the Business Library, works as a member of the Business instruction team and is the person primarily responsible for coordinating instruction outreach to business faculty and providing administrative support for instruction requests, assists Business Library patrons in the use of library materials and databases and answers reference and directional questions, and is the primary backup for many of the library’s critical service operations. If you meet the minimum qualification and are interested in the position, you are encouraged to apply!

Be professional. Be engaged. Be resourceful. Be Boulder.

What your key responsibilities will be:
The Outreach & Services Specialist (Library Technician III) will be responsible for:

Outreach:
Serves as the primary coordinator and implementer of outreach at the Business Library. This includes planning outreach events, serving as liaison with University Libraries’ marketing and branch outreach staff, and generally working to promote positive relationships with patrons. Ensures signage in the Business Library is kept up to date and that it reflects a consistent, professional appearance. Responsible for the promotion of Business Library services through various mediums and channels. Ensures that all outreach materials and activities present a consistent message and brand.

Reference:
Acts as a resource person for students, staff, faculty, and public patrons by answering reference and directional questions and by demonstrating the use of various library resource materials and databases. Has scheduled reference hours and staffs the circulation desk during busy periods or when otherwise necessary.

Instruction Support:
Serves as a member of the Business Library Instruction Team. This position processes incoming requests for instruction, communicates with the requesting professor, and coordinates the assignment of an instructor. Maintains the instruction calendar for the Business Library. Develops outreach to professors to expand the instruction activities of the Business Library.

Library Support:
This position acts as a backup to all of the library’s critical functions. This means serving as a backup for circulation and student payroll in the absence of the Operations Manager. Will handle minor equipment problems and report larger problems to the appropriate person and/or department. This position will serve as the backup for processing reserve materials in the absence of the Collections Specialist. This position will be responsible for ordering supplies for the Business Library.

Professional Development:
Stay current with library science practice and trends by reading professional publications and other information outlets such as listservs, by attending instruction sessions and relevant talks, and by consulting with other department members and members of the larger business library community. Attend workshops and continuing education opportunities that relate to Libraries resources. Develop skills in using indexes and other discovery tools in the social sciences.

Special Projects:
Responsible for conceiving, determining the process for, and evaluating the outcome of special projects to promote the Business Library. Supports departmental goals and assists business librarians and staff in other projects.

Additional Info & Requirements

Minimum Qualifications

• Must be a current Colorado resident in order to apply.
• Four years of general library experience involving typing, ordering, preparing, shelving, and maintaining library materials including two years of technical library experience involving cataloging/classifying, providing reference and patron services, and creating/revising procedures.
• Substitution: Two years of course work from an accredited college or university including twelve semester hours of library science course work may substitute for two years of the general library experience.

Required Competencies/Knowledge, Skills and abilities

• Excellent interpersonal skills with a customer service focus
• Creativity and innovation
• Excellent written and verbal communication
• Critical thinking
• Problem solving

Desired Qualifications

• Outreach experience, ideally in a library setting
• Customer service experience
• Previous communication and graphic design experience
• Coursework in library outreach
• Familiarity with design and graphic tools

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

The Community

Who we are:
As the flagship University of a Multi-campus System in the State of Colorado, CU Boulder is a dynamic community of scholars and learners situated on one of the most beautiful college campuses in the country. As one of 34 U.S. public institutions belonging to the prestigious Association of American Universities (AAU) – and the only member in the Rocky Mountain region – we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.

CU-Boulder has blossomed in size and quality since we opened our doors in 1877 – attracting superb faculty, staff, and students and building strong programs in the sciences, engineering, business, law, arts, humanities, education, music, and many other disciplines.

Today, with our sights set on becoming the standard for the great comprehensive public research universities of the new century, we strive to serve the people of Colorado and to engage with the world through excellence in our teaching, research, creative work, and service. The University Libraries faculty and staff are diverse, talented, and passionate people who share this vision and mission. The Libraries, a member of the Association of Research Libraries, holds the largest collection in the Rocky Mountain region with over 12 million books, periodicals, government publications, audio-visual materials, microforms, maps, manuscripts, papers and computer-based resources. The Libraries faculty and staff collaborate internally, with colleagues beyond the campus, and with our clients to advance information literacy, intellectual freedom, lifelong learning, the disciplinary growth of information, and the amplification of knowledge.

The William M. White Business Library supports teaching and research in the business disciplines. This is accomplished through collection development, library instruction, reference services, reserve desk services, and circulation of book collections.

HR Info

Job posting contact

Boulder Campus Human Resources

Job posting contact email

HRESmail@colorado.edu

Please submit an online application by May 25, 2015.

If you have technical difficulties submitting application information, please contact the jobsatcu help desk at jobsatcuhelp@cu.edu . All other job related inquiries should be directed to the job posting contact listed near the bottom of this posting.

Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the hiring process for this position. Reference information is not required during your initial application submittal.

Important Notes:
Application materials will be reviewed to determine if you meet the minimum qualifications for the position. Applications MUST be completed in their entirety, including job title, duties, months and years employed from and employed to, and hours per week worked. (Minimum experience requirements are calculated on a full time 40 hour a week equivalent.) Resumes will not be accepted in place of the official Classified Staff Online Application. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. Please, specifically address the qualifications, competencies and preferred qualifications on your application. There may be questions at the end of this application related to these qualifications and competencies, your answers to these questions will be verified against your application materials and may be checked with references. False information could lead to your removal from the hiring process.

If your application is rejected, you will be notified. Contact the HR Consultant within five days of notice to discuss the rejection. If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the comparative analysis process, including conduct or content of an examination, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice of elimination from consideration or knowledge of the action you are challenging. Scores and ranks are NOT appealable. Please see the information about your appeal rights and forms at the following link: http://www.colorado.gov/cs/Satellite/DPA-SPB/SPB/1232721347216. Forms should be faxed to 303/866-5038 or delivered to 1525 Sherman Street, 4th Floor, Denver, CO 80203. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Veterans: Qualified veterans and surviving spouses are eligible for veteran’s preference. If you were honorably discharged and served during one of the periods for which the federal government awards veteran’s preference, please attach your DD214 to this posting.

Appointment to this vacancy, or vacancies, represented by this announcement is (are) expected to be from the eligible list created. However, there is a possibility that the appointment(s) may be filled by another method of appointment due to valid articulated business reasons.

The University of Colorado Boulder is committed to providing a safe and productive learning, living and working community. To achieve this goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. Further, all employees must submit to the self-disclosure requirements outlined in the campus background check policy available at http://www.colorado.edu/policies/background-check-policy.

The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

The University of Colorado is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy), disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Inquiries may be directed to the Boulder Campus Title IX Coordinator by calling 303-492-2127 or to the Office of Civil Rights.

In accordance with the Americans with Disabilities Act, alternative formats of this ad can be provided upon request for individuals with disabilities by contacting Human Resources at adacoordinator@colorado.edu or (303) 492-6475.