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Circulation Manager

Pueblo City-County Library District

Rawlings Library

Application Deadline

Open Until Filled

Wages

$43,264.00 to $65,000.00 per Year   Calculate

Location

Pueblo, CO

Hours

40.00

MLS

Not Required

Minimum Education

Bachelor's Degree

Library Experience

Required

Supervisory Experience

Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

▪▪ I.   POSITION PURPOSE

 The purpose of the Circulation Manager is to manage the circulation function for the District including oversight of the Circulation Department at the Rawlings Library. This position has primary responsibility for managing customer relations. The efforts of this position help support a welcoming, safe environment that provides easy access to materials and resources which impact increased circulation and library visits. 

▪▪ II.        RELATIONSHIPS 

The Circulation Manager reports to the Rawlings Manager and manages the Circulation Department staff and volunteers.  The position works with all members of the management team to lead circulation practices and advise on security matters.  Maintains good vendor relations with AMH, Self-Check and other equipment vendors. The position provides excellent customer service to all library customers demonstrating the ability to resolve issues, enforce policies and communicate effectively with people regardless of age, race, sexual orientation, ability level or background. 

▪▪III.        PRIMARY DUTIES AND RESPONSIBILITIES

Manages the Circulation Department and staff with district oversight of all circulation practices, policies and procedures.  Maintains the Circulation Manual.

Oversees the in-house call center and is responsible for communication with the off-site call center.

Participates in hiring staff, maintains schedules, directs work, manages performance and fosters an environment of teamwork. 

 Serves as the person in charge for the Rawlings Library on a rotating schedule.

 Works with the assistance of Human Resources Assistant on security matters.

 Receives feedback from customers, staff and other managers to identify and address circulation issues and implement changes.

Provides training to management team and staff to ensure consistency in circulation practices district-wide; coordinates with other departments on staffing and cross-training of clerical staff for circulation duties.

 Participates in District projects that relate to circulation operations, customer service and materials security.

 Oversees returned overdue/hold notices for all library locations.  Manages delinquent customer accounts; works with credit reporting and collection agencies. 

 Responsible for the Circulation Department budget.  

Maintains customers confidentiality at all times, except as required by law.  Explains Library policies and procedures to customers.

Tracks lost devices, files police reports for missing devices, theft of materials and other security matters.    Works closely with security guards. 

Participates in maintenance of collection by removing materials in poor condition as they are returned.  Assesses fees for damaged materials and coordinates replacement of items. 

Works closely with IT and outside vendors to maintain circulation and security systems to include RFID, AMH, self-checkout stations and security gates.  Trouble shoots equipment failures and performs minor maintenance procedures.  

Monitors book drop, book courier and bank deposit pickups. 

Leads team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. 

Leads monthly department meetings, attends All Staff Development Days, and other training sessions as required to stay informed and current on changes to library policies and procedures and information pertinent to PCCLD. 

Reads daily organizational communications from intranet, e-mail, newsletters, telecommunications and print.  Stays informed on all Library events throughout the District. Regularly accesses electronic time keeping system, personnel and payroll database and on-line work request system.

The Community

PUEBLO CITY COUNTY LIBRARY DISTRICT

Pueblo City County Library District includes eight library locations:  Rawlings Library (main), Barkman Library, Lamb Library, Pueblo West Library, Library @ Y, Patrick Lucero Library, St. Charles Mesa Library and Colorado City Library.

Our Motto:  Ideas, Imagination & Information

Our Mission:  We serve as a foundation for our community by offering welcoing, well equipped and maintained facilities, outstanding collections and well trained employees who proide expert service, encouraging the joy of reading, supporting lifelong learning and presenting access to information from around the world.

Our Vision:  Books and Beyond

HR Info

Sherri Baca

Human Resources Manager

719-562-5632

Our on-line application process can be accessed from our website at: www.pueblolibrary.org

Posted Oct 5, 2015