Department Head, Patron Services

Douglas County Libraries

Roxborough Library, 8357 N. Rampart Range Rd. Suite 200 Littleton, CO

Application Deadline

Apply By Jul 8th, 2016

Wages

$25.65 per Hour   Calculate

Location

Littleton, CO

Hours

40.00

MLS

Preferred

Minimum Education

Bachelor's Degree

Library Experience

Not Specified

Supervisory Experience

Preferred

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

Excellent opportunity to gain experience in library leadership!
Join our enthusiastic team at the beautiful Roxborough Library!

Douglas County Libraries is currently seeking an energetic and highly-motivated Department Head, Patron Services. This position is responsible for assisting the Branch Manager with professional and managerial duties in the operation of the branch, in cooperation with other professional staff. Serves as PIC (person-in-charge) of branch in absence of Branch Manager, as well as any other times as needed. The Department Head is responsible for management of the Patron Services department, and the Materials Handling Department, including staff scheduling; supervision and coaching of staff; training and development of staff; collection management, community building, programming and event planning for all ages. Work is performed with considerable independent judgment and initiative.

WE ARE LOOKING FOR:

• A strong leader, with a focus on the library district’s “patron first” philosophy, and as a resource person in serving patrons and resolving problems.

• Ability to answer reference questions, and provide professional reference services to patrons.

• Ability to create positive experiences for library patrons by effectively and efficiently performing job tasks; presents a positive image of the library in attitude, communications and appearance while performing duties in both the public and staff areas.

• Ability for daily assignments of staff and efficient branch operations, in partnership with the Branch Manager.

• A communicator to collaborate with the District's Department Heads, Materials Handling Supervisors and Operation Supervisors to ensure consistent district-wide services and practices.

Additional Info & Requirements

ONLINE APPLICATIONS ONLY

EOE

ADDITIONALLY, YOU:
• Are an effective and professional communicator.
• Have the ability to learn and teach staff the circulation system functions and procedures.
• Will conduct performance evaluations of public services staff; provide training as needed, and provide regular and steady performance feedback.

The Community

The pioneer spirit, accompanied by the beauty of the mountains, foothills and plains, is gloriously evident in Douglas County. In 1861, the Colorado Territorial Session Laws created Douglas County, named after Stephen A. Douglas. Known as the “Little Giant.”

Douglas County is virtually the geographic center of Colorado. Located in the Denver South Metro area, Douglas County is one of the fastest growing areas in the state with over 303,000 in population. The County is approximately 843 square miles, of which 48,741 acres are permanently protected land through the Douglas County Open Space Program. Recreational areas include more than 146,000 acres of Pike National Forest, Roxborough State Park, Castlewood Canyon State Park and the Chatfield State Recreation Area.

The County’s strength, as the centerpiece of the Denver/Colorado Springs development corridor, is a perfect blend of quality lifestyle and business environment.

Douglas County ranked particularly well in the household income, homeownership rate and educational attainment categories. Combine those with our great location, excellent schools, outstanding libraries, wonderful weather and outstanding recreational and cultural opportunities, and you will understand why Douglas County is recognized for being one of the most family-friendly communities in Colorado, offering a quality of life unmatched elsewhere in the state. Douglas County has also been nationally recognized as a great place to live, work and raise a family.

Douglas County Libraries has been blazing a trail and thriving in Douglas County for decades, due very much to the generous support, patronage and growth of our community. Douglas County Libraries is the fourth largest library system in Colorado. Our mission is to be a passionate advocate for literacy and lifelong learning, and we play a vital role in the life of our community. We lend more than eight million books, CDs, DVDs, magazines, e-books, and audiobooks every year, including more children’s materials than any other Colorado library.

Our seven locations offer a large collection of popular materials, children’s books, reference materials, downloadable audio, video and e-books, wireless access, public computers for kids and adults, and friendly, professional staff. Study rooms and large public meeting rooms are available to the public. We offer reading programs for all ages, used book sales, more than 75 Storytimes each week, writing groups, book clubs and a wide variety of fun and interesting programs for all ages.

Online resources include research databases, homework help, the library catalog, downloadable audiobooks and e-books, account access for reserving and renewing items, reading recommendations, links to Douglas County history and community information. We also offer reference assistance via phone, email or text, and access to accounts and many services via DCL to Go, our mobile smart phone application.

We are excited to respond to our community’s growth and demand for innovative new library spaces and services. Our new Castle Pines Library, Castle Pines, CO is now open for business: our new Lone Tree Library, Lone Tree, CO will be opening on July 9, 2016: our new Parker Library, Parker, CO will be opening fourth quarter (or sooner), 2016!

HR Info

We invite you to learn more about this career opportunity at:

DouglasCountyLibraries.org/AboutUs/Employment/Jobs

Posted Jun 15, 2016