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Customer Experience Associate I (VPT)

Douglas County Libraries

Highlands Ranch

Wage: $16.98 - $19.96 HourlyJob Type: Variable Part-Time (VPT) - up to 19 hoursClosing Date: 3/13/2023 or until filledEvening and weekend availability is required. Locations may vary and be updated if additional vacancies become available.Purpose: The Customer Experience Associate performs customer service duties, assisting customers with self- directed activities, locating library materials, using the catalog, circulation assistance, and merchandising materials. This role serves as a first point of contact for customers and provides excellent customer service by actively building connections with guests and proactively serving a diverse population using our CARE service model.Essential Duties and Responsibilities:90% Customer Service:Greets customers as they arrive at the library, support ...

Customer Experience Associate I

Douglas County Libraries

Castle Pines

Wage: $16.98 - $19.96 HourlyJob Type: Part-Time (32 hours)Closing Date: 3/13/2023 or until filledEvening and weekend availability is required. Locations may vary and be updated if additional vacancies become available.Purpose: The Customer Experience Associate performs customer service duties, assisting customers with self- directed activities, locating library materials, using the catalog, circulation assistance, and merchandising materials. This role serves as a first point of contact for customers and provides excellent customer service by actively building connections with guests and proactively serving a diverse population using our CARE service model.Essential Duties and Responsibilities:90% Customer Service:Greets customers as they arrive at the library, supporting DCL’s mission o ...

Teaching and Learning Student Assistant

Auraria Library / University of Colorado Denver

Denver, CO

Note: Per policy and minimum qualifications, only current graduate students will be considered.Applicants must be currently enrolled as a graduate student. This position will engage in information literacy instruction and research help services for the students, faculty, and staff of the Auraria Campus, which serves the University of Colorado Denver, Metropolitan State University Denver, and the Community College of Denver. Our Teaching and Learning Student Assistants form the core of our public service model, and this is very much a hands-on position. Successful applicants can expect experiences providing in-person and online research help and library instruction in a variety of modalities, as well as other opportunities related to the day-to-day operations of a large academic library, su ...

Events & Hospitality Planner

Douglas County Library

Castle Rock, CO

Purpose: The Events & Hospitality Planner is responsible for coordinating and supporting externally-booked room reservations at Douglas County Libraries (DCL) and all large scale internal staff events. This service-oriented position works directly with external customers providing satisfaction from planning and room reservation services to on-site event coordination. This position is also responsible for the coordination and onsite execution of DCL’s largest internal staff events. This intrinsically motivated role executes logistics, facilitates technology and audio/visual services, and acts as a DCL host for both external and internal community customers during the event.Essential Duties and Responsibilities:45% Event Management:Assists with coordinating and planning external custom ...

PT Library Clerk/Courier

City of Aurora, Library & Cultural Services

Aurora, CO

JOB LOCATIONCentral Library Staff 14949 E Alameda Pkwy Aurora, Colorado 80012-1563Cityof Aurora,ColoradoIt is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse c ...

Student Assistant V (Collection Management)

Auraria Library / University of Colorado Denver

Denver, CO

The Collection Management and Discovery Division oversees the acquisition, cataloging, metadata, collections analysis, maintenance, and access to all of Auraria Library’s collections and resources. This position will have the opportunity to learn about Collection Management workflows and best practices, while working in a professional library environment.Job DutiesCheck‐in and process periodicals and standing orders.Prepare & send periodicals to the bindery and process items returned from the bindery.Shelve legal materials, reference, and government publications.Review items for No Store.Book repair.OtherOther duties as assigned.Schedule: 5 hours a week during the 2023 Spring Semester, between 8am – 3:30pm either Monday, Wednesday, or Friday ...

Library Coordinator - Meadows Branch

Boulder Public LIbrary

Meadows Branch

Job Description Summary:Under general supervision, to provide library patrons with a high level of customer service and assistance in fulfilling information and program needs, and to work with electronic access to the Internet, library catalog, and online databases using established procedures, and to perform related duties as required. The Library Coordinator is charged with modeling quality customer service behaviors which align with the Library customer service model and City Values. The specialist will be attentive, adaptable, and patron-facing.Hours for this position are as follows, but this schedule may eventually shift to include one evening per week on either Mondays or Thursdays:• Sunday 11:00-5 (6 hours)• Monday – 8:30-5 (8 hours)• Thursday – 9-5:30 (8 hours)• Friday ...

Research Analyst

Brownstein Hyatt Farber Schreck LLP

Los Angeles, Santa Barbara or Denver

After opening its doors in Denver in 1968, Brownstein Hyatt Farber Schreck has since expanded around the country, with 12 offices, 600+ employees and 300+ attorneys and policy professionals nationwide. And with over 50 years in the industry, we’re committed to creating strong relationships with not only our clients, but with each other and our communities. Are you looking for camaraderie, collaboration and a challenge? Are you looking for an environment committed to creating strong relationships and a building a collaborative culture? If so, we want you at Brownstein.We seek a part-time Research Analyst to join our Library research team, ideally to be based out of our Los Angeles, Santa Barbara or Denver office, with a hybrid, remote work model. The Research Analyst works with other memb ...

Security Specialist

Poudre River Public Library District

Old Town Library

Job Title: Security SpecialistReports To: Security SupervisorDepartment: AdministrationLocation: Old Town Library, Other locations as neededFLSA Status: Non-exemptJob Classification: Classified, full-time (40 hours per week)Benefits Eligibility: Classified Benefits SummaryPay Rate: $19.76 - $24.71 per hourRevision Date: 01-2023Summary: Under supervision of the Security Supervisor and daily direction from the Library Branch Manager, support’s the Library’s mission by ensuring the safety of customers and staff as well as compliance with the District’s policies, procedures, rules, and regulations. Essential Duties and Responsibilities· Creates a safe and welcoming environment for all Library and Library park users.· Greets Library and Library Park users with courtesy and resp ...

Youth & Family Services Senior Consultant (Non-Classified)

Colorado State Library

Denver Metro, CO

Work Environment:**This position is full-time and is eligible for a hybrid (office/remote) flex work assignment with arequirement to report to the Office/Work Site.**Office hours are typically Mon-Fri, 8:00 am-5:00 pmExtended hours during the evening or the weekend may be required by business needsLIGHT/Office environment:Required to sit, view a computer screen, and utilize a keyboard and mouse for extended periods of timeRequired to lift and move up to 10 lbs of force occasionally or 20 lbs frequentlyRequired lifting, bending, stooping, pushing, walking, etcLight work usually requires walking or standing to a significant degreeTravel within Denver Metro/Downtown for Meetings/TrainingA Remote (Home) office is requiredRequired to report to the work location per business needsPosition Summar ...

Cataloging Supervisor

Laramie County Library System

Cheyenne, WY

LCLS seeks an organized individual with excellent problem-solving skills to review processes for efficiency and ensure the cleanest possible database of materials for library users. Ensuring that access to library materials meets the needs and expectations of the public we serve is an ongoing challenge and opportunity. A key component to success will be the ability to work collaboratively with the Cataloging Services team, public service divisions, and selectors in order to be proactive in minimizing errors and getting materials out of the Unit and into the public’s hands as efficiently and effectively as possible. A compassionate mentor who enjoys seeing his or her team grow, flourish, and achieve will find this job rewarding. We are looking for a new perspective to critically ascertain ...

Cataloging Supervisor

Laramie County Library System

Cheyenne

Requires a Masters in Library Science (or equivalent), 3 years experience in cataloging 4 years of other experience relevant to the position. Must have problem solving skills. This unit has 6 employees including the Cataloging Supervisor. ...

Youth Services Coordinator

Garfield County Libraries

Support Services

Garfield County Public Library District (GCPLD) loves involving children and teenagers in our reading programs along with many other activities, making it fun and easy for them to learn. GCPLD is seeking an enthusiastic, energetic, and versatile Youth Services Coordinator for the Carbondale Branch Library.This position reports to the branch manager and is responsible for: engaging in activities that promote early literacy for children and their caretakers; providing high quality library services and resources to all users, children through adult; planning, promoting, and implementing youth services programs, assisting with the design and implementation of the Summer Reading Program, conducting storytime, performing outreach activities and collection development.The Youth Services Coordinat ...

Digital Initiatives Librarian

University of Denver

United States

The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons, the Bonfils Stanton Music Library in the Newman Center, and the off-site Hampden Center storage facility, is a highly collaborative, team-based organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from around the country and the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative, technology-infused teaching, learning, and engagement. Currently ranked as Princeton Review’s #1 college library, the University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support ...
Job title: Concierge: part customer service, part technology troubleshooting, part product promotionBusiness Unit: Branch ServicesPay range: $17.00 per hourJob Type: Part-time, non-exempt; non-benefitedJob description:You’re the essence of the customer’s experience at the library. You greet people with a smile and welcome them into our library. You enrich people’s lives through meaningful dialogue about our products and services. You earn trust by being knowledgeable about our products and making recommendations that connect with the customer. You help our library customers find the fuel and the spark to unlimited ideas and opportunities.Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm?Who you are:You are warm and friendl ...

Library Aide II

City of Aurora, Library & Cultural Services

Aurora, CO

JOB LOCATIONTallyns Reach Library 23911 E Arapahoe Rd Aurora, Colorado 80016-4120Cityof Aurora,ColoradoIt is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse co ...

Dean of the Library

Regis University

Northwest Denver Campus

As the head executive for the Library academic unit, the Library Dean reports directly to the Provost in representing and promoting the interests of the staff and faculty of the unit. The Dean leads the four departments in the Dayton Memorial Library (Access Services, Research & Instruction, Discovery & Collections, and Archives & Digital Collections) as well as the Learning Commons and Student Disability Services departments which are physically located outside of the Dayton Memorial Library. The Dean develops and carries out a strategic vision for a vibrant research and learning community and implements key student success initiatives. The Dean administers innovative, inclusive, and traditional academic support services and library collections that are integral to the Univers ...

Director of Communications & Engagement

Jefferson County Public Library

Lakewood, CO

JEFFERSON COUNTY PULBIC LIBRARY is looking to hire our next leader to advance our mission, vision, values and strategic priorities as the Director of Communications and Engagement! Are you a collaborator? Do you have a strength in building and leading teams? Are you at the leading edge of new trends in communications? Your expertise will be in directing the development of brand solutions, managing senior level staff and their reports, community relations, integrated internal and external communications, marketing and demand generation, and creating meaningful opportunities for fuller engagement of staff and our community in the Library. As the Library’s media spokesperson, you will be managing media inquiries, crisis communications, and responding to Colorado Open Records Act (CORA) requ ...

Administrative Coordinator

Jefferson County Public Library

Lakewood, CO

We’re hiring a detail oriented and organized team player to be an Administrative Coordinator supporting our executive leadership team. As part of the Administrative Support Unit, you will use your coordination skills to help manage projects, meetings and calendars. Your support will help meet department goals by ensuring projects are communicated and remains on schedule. You will evaluate and improve administrative processes, which will aid in the success of the leadership team. Use your expertise with Windows and Microsoft Office Suite to create quality work and deliver outstanding results. If you’re ready to contribute to the success of the Library, then this position may be for you!Provide organizational support and project coordination for the Library Executive Team.Be an active me ...

Training Manager

Jefferson County Public Library

Lakewood, CO

The Training Supervisor is responsible for oversight of organizational management and employee development for a system or department. Develops and maintains the training and development master plan. Work requires managing and monitoring work performance including evaluating program/work objectives and effectiveness and developing and implementing training goals and objectives. Supervises training team.Oversee and directs the continuous evaluation of training and development programs and activates. Utilizes data to inform planning for future training, development, and improvements. Oversees needs assessment and examine training processes and systems. Recommend and implement improvements.Deliver training courses utilizing best practice methods. Facilitate classroom exercises and activities. ...

Volunteer Program Coordinator

Poudre River Public Library District

Webster House Administration Center

Job Title: Volunteer Program CoordinatorReports To: Human Resources Business PartnerDepartment: AdministrationLocation: Webster House Administration CenterFLSA Status: Non-exemptJob Classification: Classified, part-time, 20 hours per weekBenefits Eligibility: Classified Benefits SummaryPay Range: $18.28/hour - $22.85/hourRevision Date: 02-2023Summary: Manages the day-to-day tasks for the volunteer programs of the Library District. Assesses needs, determines priorities, oversees the recruitment, training, and support of District volunteers.Essential Duties and Responsibilities include the following:Create a welcoming environment for all patrons and staff that fosters equity, diversity and inclusion by seeking to understand, respect, and value individual differences.Posts volunte ...

Librarian - Career Services

Arapahoe Library District

Englewood

Location: Various Arapahoe Library District library locations as neededReports to: Supervisor, Adult & CareerPosition: Full-time, exempt position. Ability to work evenings and weekends, required.Pay Rate: $54,500 - 68,300Purpose: Serves as a District resource to provide library services and access to information. Serves as an internal training resource and provides mentorship. Provides career advising expertise to patrons regarding the job search process, interviewing, resumes, cover letter writing, and all other facets of career planning. Plans and develops District-wide career services and programs. Provides outreach and facilitates partnerships with workforce and career related community service organizations and networking groups. Leverages labor market information to inform the Ca ...

Bilingual Youth Services Library Coordinator

Boulder Public Library

Main Branch

Are you passionate about working with Spanish speaking families?Does working with children make your heart sing?Want to make a lasting impact on your community in a dynamic, collaborative work environment?Are you bilingual and excited to share your Spanish language skills with families?Want to live, work, and play in beautiful Boulder, Colorado? You might be perfect as our new Bilingual Youth Services Library Coordinator!We’re looking for someone who is passionate about serving Spanish speaking youth and families in Boulder, Colorado. As the Bilingual Youth Services Library Coordinator, you’ll exercise your imagination by performing a weekly bilingual storytime, conducting outreach to Spanish speaking families and creating STEAM programs. If you enjoy a fast-paced work environment that ...

Collections Student Assistant Student Assistant VI

University of Colorado - Denver Auraria Library

Auraria Campus Denver, CO 80204

Application Instructions: To apply, email a copy of your Summer or Fall 2022 course schedule,resume, letter of interest, and work hours availability to [email protected] Student Assistant Student Assistant VIOverviewThe Collections Student Assistant will engage in activities related to collection development andmanagement as well as other opportunities related to the day-to-day operations of a largeacademic library. Every employee of the library is expected to treat others, and in return betreated, with respect and dignity.Reports To Alejandro Marquez, Researcher Support LibrarianExamples of Work Performed Write content for online news items and highlights to promote collections. Assist with the assessment of collections. Process gift collections. Withdraw or ...

Library Director

Fort Lewis College

Durango, CO

Fort Lewis College in Durango, CO invites applications for the position of Director of the John F. Reed Library. We particularly encourage all qualified candidates who reflect the diversity of the College’s students, campus and region to apply! Below are some quick answers to questions you may have about the position:What does the job entail?The next Director of the Library will join the college as it lays the groundwork for the next era of growth and achievement. Fort Lewis College has developed a vision built on “Students at the Center.” In addition to understanding the fundamental role of the library to student success, the successful candidate will possess the visionary capacity to develop initiatives that align with the mission of the College and who brings a spirit of partnersh ...

Library Manager 2 - Fountain Library

Pikes Peak Library District

230 South Main St., Fountain, Colorado

LIBRARY MANAGER 2 - FOUNTAIN LIBRARY(40 hours per week, exempt)Position # 240134001DATE POSTED: February 15, 2023LOCATION: 230 South Main St., Fountain, CO 80817STARTING WAGE: $27.70 per hour + full benefits (for benefits information, please see: http://ppld.org/jobs/benefits)POSITION HOURS: 40 hours per week with the following schedule: Monday-Thursday: variable hours between 8 a.m.-8 p.m. Friday or Saturday: variable hours Sunday rotation as needed.Some weekends and evening hours will be required, based upon the needs of the libraries.Note: Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position’s schedule, days, times and locations at any time as the needs of the Lib ...

Youth Services Manager

Basalt Regional Library

Single location

This position is offered in addition to the Teen Librarian Position. If you apply for the Youth Services Manager position, you are also applying for the Teen Librarian position.About you:You may not have management experience, but you have leadership experienceYou are a born leader and decision-makerYou thrive on developing teamsYou love working with children and teens and are passionate about early childhood literacyYou love books and reading and helping kids and teens find books they loveYou want to give back to the communityYou are a self-motivated hard worker with a positive attitudeYou have excellent customer service skills and a desire to help othersAbout the job:Starting pay $27.00 per hourManage two full-time staffServe on the library’s management team40 hours per week, can be fl ...

Teen Librarian

Basalt Regional Library

Single location

This position is offered in addition to the Youth Services Manager role. You may apply for the Teen Librarian Position on its own or with the Youth Services Manager responsibilities.About you:You know how hard it is to be a teen, and you’re interested in helping make life easier and more fun for the teens in our communityYou love working with children and teens and are passionate about early childhood literacyYou love books and reading and helping kids and teens find books they loveYou want to give back to the communityYou are a self-motivated hard worker with a positive attitudeYou have excellent customer service skills and a desire to help othersAbout the job:Starting pay $25.00 per hourThree main focuses of job are: managing the book collection for teens, creating and implementing ama ...

Facilities Generalist II

Douglas County Libraries

DCL Branch Locations

Looking to put your technical and functional skills to work and make a difference in your community? Our Facilities team wants to meet you! Douglas County Libraries is hiring for a Facilities Generalist II position. The Facilities Generalist II performs quality and timely maintenance for all DCL locations. You’ll have responsibility for implementing, scheduling, tracking and performing maintenance at the libraries, as well as making minor facility repairs, preventive and routine equipment maintenance, and grounds improvements and upkeep.This position offers competitive pay and comprehensive benefits in a welcoming environment. Let’s talk!Essential Duties and Responsibilities:60% Commercial Building Maintenance & Upkeep:Implements a broad knowledge of standard practices and procedur ...

Customer Experience Librarian

Douglas County Libraries

Castle Rock or Castle Pines/Roxborough

Wage: $1,980.80 - $2,377.60 BiweeklyJob Type: Full-TimeClosing Date: 2/27/2023 or until filledEvening and weekend availability is required. Locations may vary and be updated if additional vacancies become available.Purpose: The Customer Experience Librarian plans, coordinates and implements library services offered at Douglas County Libraries (DCL). This role has a clear understanding of principles and practices related to public library work, with a chief emphasis on delivery of outstanding service to library customers. This role works as an effective member of the Customer Experience team and on cross-departmental teams in collaboration with other library staff.Essential Duties and Responsibilities:60% Library Services:Takes ownership of the customer experience by embracing innovation an ...