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Patron Services Specialist II - Mobile Library Services

Arapahoe Library District

Outreach Services and various mobile library locations

Application Deadline

Open Until Filled

Wages

$16.34 per Hour   Calculate

Location

Littleton, CO

Hours

20.00

MLS

Not Required

Minimum Education

Bachelor's Degree

Library Experience

Preferred

Supervisory Experience

Not Specified

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

Role: Provides outstanding and personalized customer service to patrons at remote locations. 65% CUSTOMER SERVICE – Provide outstanding and personalized service by greeting patrons, assisting them with access to information, services, and resources; locating materials, and preparing and presenting program and outreach activites in order to enhance the patron’s enjoyment and usage of library services. 20% COLLECTION MERCHANDISING AND MAINTENANCE Maintains the collection display at service sites by loading and unloading carts and boxes, maintaining assigned area of the collection, setting up materials, and rotating materials on carts in order to promote, attract and make the collection accessible to patrons. 15% DRIVING AND VEHICLE MAINTENANCE Drives Library District mobile library service vehicles to service sites by fueling appropriate vehicles, checking for safety and serviceability, maintaining surface appearance, completing inspection check lists, safely operating the vehicle and observing traffic regulations in order to park the vehicle at assigned times and locations.

Additional Info & Requirements

Hours: 20-hour, part-time, non-exempt position. Schedule as follows: 1st and 3rd full weeks of month: Tues 11 am to 7 pm; Wed 11 am to 7 pm; and Thurs 1 am to 5 pm 2nd and 4th full weeks of the month: Tues 11 am to 7 pm; Wed 1 pm to 5 pm; Sat 9 am to 5 pm Experience driving large sized, non-standard vehicles, required. Ability to work with varying demographics, including international cultures, required. Current Commercial Driver’s License (CDL), or valid Colorado driver’s license and ability to obtain a CDL within six weeks of hire, required. Ability to successfully pass a post-offer physical and drug screen, required. Fluency in English language required; fluency in conversational Spanish language, required. Ability to work varying shifts, including evenings and weekends required. Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required.

The Community

Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, an Outreach Service that provides mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.

HR Info

APPLY ONLINE at www.arapahoelibraries.org. Click on “Jobs” section at the bottom of the page, and then select the job in which you are interested. You may also attach a resume or cover letter with your application.

Posted May 13, 2010