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Job Description

Background Info: Become a Senior Librarian in the Community Technology Center (CTC) and bring a customer-centered focus to the development of a coordinated computing and training program for the CTC. A new CTC has recently opened, creating a large, convenient public computing center staffed by technology experts, interns and docents. Ultimately, the CTC will consist of a small classroom with 12 workstations, a large 36-station classroom, two one-on-one consultation rooms and a large open area with over 150 public computers. Duties and Responsibilities: Creates lifelong library customers by planning and overseeing customer training and experiences related to computer use at the Central Library. Works closely with the Manager, CTC Team, Information Technology Team, other Library staff, docents, and volunteers to develop and implement the enhanced CTC. Supervises staff, plans new services and programs and analyzes usage and trends. Oversees customer training and experiences related to computer use at the Central Library. Embraces the challenge of meeting the various and changing needs of customers from the basic to the cutting edge. Coordinates customer training programs and schedules. Provides one on one and group training to customers on the use of denverlibrary.org, subscription databases, other online resources, Word, Excel, and PowerPoint. Provides services to customers ranging from teens to adults, with both research and recreational needs. Knowledge, Skills and Abilities: Knowledge of the Web, technology, online trends, and popular culture. Skill in articulating DPL’s online and technology vision to staff and customers in both written word and public speaking. Skill in leading teams. Skill in training a wide variety of learners. Skill in coordinating projects. Ability to create and maintain positive staff relationships, demonstrate excellent interpersonal skills and be sensitive to the needs of a diverse customer group. Ability to have a sense of humor in working with customers and coworkers; creatively problem-solve, negotiate and handle stressful situations in a positive manner; multi-task and prioritize; demonstrate innovation and flexibility; and select, train, motivate and supervise staff. Ability to embrace the challenge of learning new tools, software and technology. Fluency in Spanish is desirable. Experience: Two years of post-MLS professional-level work in a library. Experience in providing high volume, innovative library service. Experience using Microsoft Office ad online tools a must. Experience with other software applications such as Photoshop and Dreamweaver a plus.

Additional Info & Requirements

A background check must be passed after the offer to hire has been made.

HR Info

Application Procedures: Submit an electronic application at www.denverlibrary.iapplicants.com or mail or bring application and resume (optional) to: Denver Public Library, 10 West 14th Avenue Parkway, Denver, CO 80204. Applications and resumes (optional) may be faxed to (720) 865-2085. Resumes are not accepted without a completed employment application.