Background Information: This is an outstanding opportunity to work alongside and learn from a team of highly experienced colleagues. The successful candidate will demonstrate passion and innovation in providing exemplary customer service to the public.
Duties and Responsibilities: Creates positive experiences for library customers by performing professional library work including reference service, reader/media advisory and collection maintenance. Staffs a busy reference desk, serving a diverse clientele of all ages. Promotes community outreach and programming. Communicates effectively about issues and initiatives with customers, coworkers, and administration.
Knowledge, Skills and Abilities: Knowledge of providing library services to customers with different levels of literacy and technology abilities. Knowledge of print and electronic reference tools and techniques. Skill in interpreting, communicating, and presenting information, both orally and in writing. Skill in using technology. Ability to self-motivate in constantly learning and sharing about new reference resources. Ability to thrive working in an environment with constant public contact providing reference service (in-house, telephone, online chat, and e-mail) to people from all backgrounds and age groups. Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers, and community. Ability to creatively solve problems, negotiate, and handle stressful situations in a positive manner. Ability to multi-task and prioritize. Ability to demonstrate innovation and flexibility. Ability to perform teen and adult community outreach and programming.
Experience: Experience in providing high volume, innovative library service preferred.
Education: Master’s in Library Science from an ALA accredited institution.
Special Requirements: Spanish fluency required. A background check must be passed after the offer to hire has been made.
More DPL Job Information:
Master’s in Library Science from an ALA accredited institution.
Application Procedures: Submit an electronic application at www.denverlibrary.iapplicants.com or mail or bring application and resume (optional) to: Denver Public Library, 10 West 14th Avenue Parkway, Denver, CO 80204. Applications and resumes (optional) may be faxed to (720) 865-2085. Resumes are not accepted without a completed employment application.