LibraryJobline

Job Description

BROAD SCOPE OF POSITION: It is the mission of the Pikes Peak Library District to seek, engage and transform lives through library services and resources that enrich individual lives and build community. This position operates in a diverse environment to help fulfill PPLD’s mission by providing reference service to the public using a comprehensive knowledge of Library Science, PPLD collections, electronic databases, current technologies, and community resources. PREFERRED EXPERIENCE / KNOWLEDGE / ABILITIES: 1. Advanced knowledge of library practices, procedures and materials 2. Ability to promote library resources and programs 3. Ability to direct the work of others; ability to supervise, coach and evaluate staff performance 4. Possess good verbal and written communication skills 5. Ability to evaluate the effectiveness of programs and to make changes to content and/or structure 6. Ability to follow verbal and written instructions 7. Ability to work independently without close supervision; ability to plan, organize and execute job assignments 8. Ability to use a personal computer and office equipment effectively, including Microsoft Office software applications 9. Ability to instruct patrons in library resources 10. Ability to represent the library with tact and courtesy and to exhibit sound professional judgment and demeanor in all public interactions 11. Ability to conduct effective patron interviews to determine user needs 12. Ability to think and act appropriately under pressure on the public desk 13. Ability to work on a team, to have a “whatever-it-takes” work ethic, and to have an excellent customer service attitude ESSENTIAL FUNCTIONS: 1. Serves as “person in charge” in the absence of the Library Manager 2. Works on the public service desks providing reference service to walk-ins, over the phone, via email, and instant messaging; and provides circulation service 3. Assists and instructs patrons through material and on-line searches, computer software applications, reference/in-depth research, community referrals, and outside sources/collections 4. Provides in-depth assistance and information about the library’s services and procedures 5. Searches a variety of reference resources 6. Provides readers’ advisory services 7. Maintains confidentiality in all patron and staff interactions 8. Manages and assigns daily workflow, assigns bi-weekly work schedules (including scheduling substitutes when needed), and verifies and approves timesheets. Supervises, coaches, trains, and evaluates staff, substitutes, and volunteers; participates in the interviewing, selection and hiring process of staff; and may participate in terminations as required. Maintains personnel records; and authorizes employee reimbursements from petty cash 9. Promotes library services through tours, demonstrations, talks, and displays 10. Uses computers, printers, TTD, fax, CD ROM and other business equipment as necessary 11. Assess patron needs and provides pertinent materials in an organized fashion (including bibliographies, fact sheets, pathfinders, etc.) 12. May teach computer classes for the public and PPLD staff 13. May direct library merchandising activities (displays, bulletin boards, etc.) 14. Performs other job-related duties and projects as assigned

Additional Info & Requirements

Prefer proficiency using MS Office software applications

The Community

Work in the heart of the Rockies, in a scenic area offering 300 days of sunshine each year, and easy access to world-class skiing, hiking, bicycling, and the beauty of the American West!

HR Info

Complete a PPLD online appliation located at ppld.org on the JOBS/VOLUNTEERS tab. Attachments should be submitted in the following file types: .doc, .xls, .xlsx, .pdf, .htm.In order to be considered as a qualified applicant for this position, you must write and submit a typed, double-spaced essay (250-300 words) in response to the following questions: "What do you think the fundamental purpose of a manager is? How does the purpose relate to a 21st century library?" Upload the required essay when applying online.