Help Desk Specialist 1

Denver Public Schools

Educational Resource Services

Application Deadline

Apply By Jul 26th, 2007

Wages

$32,544.00 to $48,538.00 per Year   Calculate

Location

Denver, CO

Hours

40.00

MLS

Not Required

Minimum Education

Not Specified

Library Experience

Not Specified

Supervisory Experience

Not Specified

Type of Library

School (K-12)

This job is more than 3 weeks old or the application deadline has passed.

Job Description

Responsible for helpdesk support covering all aspects of technology for the Innovative Library System (LION) and Educational Resource Services. Resolves ERS Helpdesk calls. Prioritizes and escalates Helpdesk calls based on ERS Helpdesk support matrix. Maintains ERS website. Experience in level 1 programming, basic web design and management of web pages. Experience working on a technical help desk. Proficiency with Microsoft Office Suite. Demonstrated excellent oral and written communication skills, including technical writing experience. All other dtuies and responsibilities as needed. To apply follow this link https://secure.recruitingcenter.net/Clients/DPS/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=16459&esid=az or go to the Denver Public Schools website, Human Resources, Classified Positions, Job Board. If you have technical questions please contact Janne Cookman 720-423-8105 or janne_cookman@dpsk12.org
Posted Jul 12, 2007