Job Description
The Public Services Supervisor oversees circulation functions, staff scheduling, and administrative support for the Library Division. Helps ensure a positive patron experience for all Library visitors.
The listed examples of work are not intended to be all-inclusive. They may be modified with additions, deletions, or changes as necessary.
Essential Duties & Responsibilities
Serves on the Library Division leadership team. Assists in the development of policies and procedures.
Plans, organizes, schedules, supervises, and evaluates the work of assigned staff. Recommends selection of staff and provides for staff training and professional development.
Oversees and maintains patron account information. Handles patron inquiries, correspondence and complaints. Oversees patron and circulation functions of the integrated library system, including management of computer hardware, peripherals, and related equipment.
Provides direct assistance to patrons of all ages in use of library services and resources.
Reconciles daily cash reports. Provides administrative support for the Library Division.
Other Duties & Responsibilities
Assumes the duties and responsibilities of direct reports.
May represent the Library at community or professional events and meetings. Stays informed about City and community issues.
Orders and maintains supplies for the department.
Assists with building and patron safety including handling of emergency situations.
Oversees public bulletin boards and use of public display areas.
Performs other duties as assigned and required.
Additional Info & Requirements
Education: Bachelor’s degree in any field required. Master’s Degree in Library and/or Information Science or related field preferred.
Work Experience: Minimum of 2 years’ of customer service experience in a public, academic or school library environment. Supervisory or Team Lead experience preferred.
Certifications and/or Licensures: None
Required Driver’s License: None
An equivalent combination of education, training and relevant job experience may be substituted.
HR Info
City of Englewood
Human Resources
1000 Englewood Pkwy
Englewood, CO 80110
(303)762-2370