Job Description
"Do what you do so well that they will want to see it again and bring their friends." ~ Walt Disney
Do you look at everyone who comes through the library door as an opportunity to "knock their socks off"? Do you believe that working in a library gives you super powers to change the world? If so, then you might be Arapahoe Libraries' next great Library Specialist. You can find the details in the complete job description. If you think you are meant for us, we want to hear from you!
Location: Smoky Hill Library, 5430 S. Bisclay Circle, Centennial, CO 80015
Reports to: Supervisor
Supervises: 0
Position: 3 openings - 3 x 20 hours per week, part-time, non-exempt. Schedules include evening and weekend availability.
Pay Rate: $15.24-$19.07
Role: Assists patrons in the use of the library by delivering outstanding and personalized service in all areas.
Major Duties and Responsibilities:
70% PATRON ASSISTANCE
- Greets patrons and provides proactive assistance
- Provides personalized advisory services to patrons
- Assists patrons with library account maintenance (check out, placing holds, fines)
- Helps patrons with general reference and tech assistance
- Provides handoff to various other specialists when appropriate
- Merchandises
- Promotes library services, programs and offerings
30% MATERIAL PROCESSING
- Processes materials, shelves, handles holds
Qualifications:
Two to five years of similar or related experience, preferred.
Bachelor's degree, preferred.
Ability to work varying shifts, including evenings and weekends, required.
Knowledge of informational databases, preferred.
Intermediate technology skills for Windows, Word, Excel, Internet Explorer and Outlook, required.
Intermediate skills in Sierra, preferred.
Ability to be mobile 100% of the time. Ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds and ability to lift up to 35 pounds unassisted, regularly and up to 50 pounds assisted occasionally required.
Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun.
Ability to exercise confidence and excitement in the vast technological and online resources the Library District has available.
Ability to provide intermediate advisory services to patrons in all collection formats and genres, and advanced advisory services in one area of choice.
Passionate about the mission of public libraries.
Comfortable with the principles of intellectual freedom.
Ability to adhere to ALD's Core Competencies including dedication to providing courageous leadership, outstanding customer service, professionalism, communication, adaptability, accountability, delivering very important patron experiences, surprise and delight, making every experience matter, and striving for simplicity.
- Recognizes and acts by giving positive respect, responses, and support to all.
- Committed to provide outstanding and personalized customer service to patrons, coworkers and customers.
- Ability to establish and maintain effective working relationships with internal and external customers, and gain their trust and respect.
- Display professionalism in dress and demeanor, both internally and externally.
- Respond to change with a positive attitude and a willingness to learn new ways.
- Ability to hold themselves responsible in all work assignments and interactions.
- Take personal ownership in the organizations success.
- Ability to clearly convey and receive information and ideas through a variety of formats and communicate to others in a manner that engages the listener.
The Community
Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, including mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.
HR Info
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