Job Description
The Head of Core Technology and Applications (CTA) for CU Boulder Libraries provides broad technical expertise and strong project/people management skills to lead a service-oriented IT team developing, supporting and extending core technology and applications for the Libraries. Core technology and applications facilitate discovery and access of library resources, advance Libraries teaching and learning initiatives, and support internal operations. Working closely with the Office of Information Technology (OIT), the Head of CTA plans and implements infrastructure for desktop support, server and storage management and administration, classroom and conference room audio/visual resources, and other shared initiatives.
The Head of CTA reports to the Faculty Director of Libraries Information Technology and supervises five full-time employees. In this role, the Head of CTA will develop a team highly regarded across the organization for its technical competency and outstanding customer service. Through regular communication with Libraries faculty and staff, the Head of CTA maintains ongoing awareness of user needs and satisfaction with core library IT services, establishes operational transparency, and identifies and delivers user training programs to increase staff expertise and self-sufficiency. Within the LIT department, the Head of CTA sets team priorities, assesses progress, and participates in strategic planning and execution.
Additional Info & Requirements
What we require:
- Bachelor’s degree; education and/or relevant experience as described below may be substituted for the degree on a year-for-year basis
- 5 years of experience that includes a combination of:
- IT management experience with increasing responsibility in a customer-focused technology service organization, AND
- Experience in information systems and technology implementation
- Experience managing, motivating, and leading teams with demonstrated success in team building, mentoring, and creating positive, high-functioning work environments.
- Demonstrated success leading change and setting/implementing strategic goals that align with organizational priorities.
- Experience implementing process and operational improvements to increase efficiency, effective use of resources, and quality of service.
What you will need:
- Strong commitment to transparency, inclusiveness, and customer service.
- Excellent oral, written, and interpersonal communication skills, with flexible approach to problem-solving and record of fostering strong collaborative partnerships.
- Ability to lead/manage multiple concurrent projects and adapt to shifting priorities and demands
What we’d like you to have:
- Experience working in higher education.
- Familiarity with academic library technology and applications.
- Knowledge of ITIL or ITSM principles.
The Community
As the flagship University of Colorado’s multi-campus system, CU Boulder is a dynamic community of scholars and learners situated on one of the most beautiful college campuses in the country. As one of thirty-four U.S. public institutions belonging to the prestigious Association of American Universities (AAU) – and the only member in the Rocky Mountain region – we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
Today, with our sights set on becoming the standard for the great comprehensive public research universities of the new century, we strive to serve the people of Colorado and to engage with the world through excellence in our teaching, research, creative work, and service. The University Libraries faculty and staff are diverse, talented, and passionate people who share this vision and mission. The Libraries, a member of the Association of Research Libraries, holds the largest collection in the Rocky Mountain region with over 12 million books, periodicals, government publications, audio-visual materials, microforms, maps, manuscripts, papers and computer-based resources. The Libraries faculty and staff collaborate internally, with colleagues beyond the campus, and with our clients to advance information literacy, intellectual freedom, lifelong learning, the disciplinary growth of information, and the amplification of knowledge.
HR Info
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: hresmail@colorado.edu
Special Instructions to Applicants: For full consideration, please apply by February 23, 2016.
If you have technical difficulties submitting application information, please contact the CU Careers help desk at 303-860-4200, extension 2 or cucareershelp@cu.edu. All other job related inquiries should be directed to the posting contact for this posting.
Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:
1. A current resume.
2. A cover letter that specifically addresses how your background and experience meet the requirements and qualifications listed in this posting.
Please name your documents as follows: First-Last-Resume-Job Number; First-Last-CL-Job Number.
During upload, please indicate the type of document to ensure accurate submission.