Operations Supervisor

Jefferson County Public Library - Colorado

Golden Library

Application Deadline

Apply By Dec 2nd, 2016

Wages

$21.51 to $26.88 per Hour   Calculate

Location

Golden, CO

Hours

40.00

MLS

Not Specified

Minimum Education

Not Specified

Library Experience

Preferred

Supervisory Experience

Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

Staff members in this position provide consistent quality customer experience in core library services on the phone, in person and on the web.  They supervise daily operations of library services, planning and design of circulation, back room and work flow processes.  They also supervise, train and direct pages and volunteers under their area of responsibility. Collaborative and communication skills are highly desirable in this position.

If you are the kind of person who wants to make a difference in the lives of others and enjoys juggling multiple responsibilities, this may be the job for you!  Consider joining this fast paced, progressive team in beautiful historic Golden.

ESSENTIAL DUTIES

  • Hires, assigns, trains, orients and supervises staff and volunteers in their area of responsibility.
  • Models and coaches on customer service and standard industry best practices.
  • Recommends routine personnel matters affecting subordinates, including interviewing applicants, evaluating performance, taking corrective action and scheduling.
  • Anticipates and solves problems as non-routine situations arise.
  • Serves as Person-In-Charge on a routine basis for their location.
  • Communicates changes in policy and procedures to direct reports and implements them as directed.
  • Maintains efficient and timely handling of materials including both processing reports and items in circulation.
  • Implements industry best practices for weeding, merchandising, labeling and promoting library resources.
  • Maintains current knowledge of trends in libraries and related fields to suggest new services for development and implementation system-wide.
  • Collects statistical information pertaining to circulation and functions as the local expert in the integrated library system (ILS).
  • Communicates goals and strategic priorities to direct reports.
  • Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA.

Additional Info & Requirements

  • Minimum of 2 years direct customer service experience.
  • Minimum of 1 year supervisory experience.
  • Basic computer and technical skills appropriate for the position.
  • Intermediate reading, writing and math skills.
  • Some public library experience preferred.

The Community

Jefferson County Public Library, formed in 1952, is the largest public library in the state of Colorado and in the Rocky Mountain Region.  Nestled midway between the city of Denver and the nearby Rocky Mountain Region, and spanning 774 square miles, Jefferson County is the second largest county in Colorado.  Jefferson County Public Library is a Department in Jefferson County Government.

Jefferson County Public Library (JCPL) will be the essential destination where all generations connect, discover, and create.  We help to build an educated and vibrant community by providing equal access to information and opportunities.  Everyone is welcome at JCPL.  We serve with care, meet patrons where they are, give them our full attention, and strive to exceed their expectations.  Our core values are: Innovation, Accountability, and Excellence.

HR Info

Kim Curtis

Recruitment Coordinator

Jefferson County Public Library

  • Must be available to work days, some evenings, every other weekend, and holidays as required.
  • Offer of employment contingent on criminal history check and education verification.

Posted Nov 21, 2016