Provides high quality friendly service to customers and staff overseeing the Central Library circulation service department. Coordinates system-wide circulation services and policies. Supervises staff and develops/conducts staff training. This position works at the Central Library and may travel and temporarily work at other locations to conduct training/process analysis.
The Central Library, a division of Library and Cultural Services, Stimulates learning and literacy, Inspires creativity and integrates arts, culture and history into the lives of Aurorians. We do this through the vast amount of services, programs and materials we provide. We demonstrate our work by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service. We welcome all who share these values to apply.
Primary Duties and Responsibilities
Supervisory/Staff Support Focus (Primary):
Circulation Focus (primary):
Oversees and/or conducts the following:
**This is a continuous posting and will remain open until filled, however is subject to close at any time without prior notice. Thank you**
Bachelor's Degree in Library Science, Business, Business Process Management, Production Management or related field or a combination of any bachelor's degree and related experience.
At least 3 years supervisory experience in a library, retail or customer service orientated function.
Knowledge of the principles, organization, and practices of library service; a background in specialized children's and youth resource materials; library classification system; a computer system and related software; Internet computerized systems and their applications to assigned functions; basic trouble-shooting in computer operation.
Ability to deal with stressful situations with tact and diplomacy; communicate with diverse customers/staff of all ages in a professional, age and culturally, appropriate manner; use general office equipment, computers, calculators, and copy/fax machine; perform basic mathematical calculations; follow oral and written instructions; work shifts, including some nights, and weekends. Ability to speak Spanish a plus.
Colorado driver's license with good driving history. This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Physical Demands: Light to moderate physical work requiring ability to lift 30 pounds with or without assistance; frequent lifting, carrying, walking and standing; may require frequent pulling, pushing, bending and stooping; speech communication and hearing to maintain communication with employees and citizens; vision to read and interpret reports and other written documents; hand/eye coordination for operation of computer keyboard, carts and moveable shelving.
Work Environment: Works primarily indoors but may work outdoors assisting with a program or outreach events in varying weather conditions.
Equipment Used: Standard business equipment including a PC and common office software such as email, internet, Word, Excel and menu driven databases as part of the Library automated systems.
DESCRIPTION PAGE FOR THE CITY OF AURORA EMPLOYMENT AND H/R: https://www.governmentjobs.com/careers/aurora