Job is Expired User Experience & Student Outreach Librarian

University of Denver / Campus

Job deadline Open Until Filled   Job salary Not specified   Job type of library Academic   This job is located in Colorado Colorado

Job Description

Position Summary

Reporting to the Associate Dean for Student and Scholar Services, the User Experience and Student Outreach Librarian is responsible for liaising with student organizations and student life units; outreach, advocacy, and marketing to student and student life groups; and programming for students. This position leads promotion and public relations around student services and therefore demonstrates creativity in terms of messaging campaigns and ways of connecting with students. This position also assists with assessing the library's public and online services, including working with librarians and staff on aspects of collection development, the development of new services, user-centered space design, and other facets of the physical and online library that enhance the user experience. Participating fully as part of the Reference Department, the librarian provides hour-long general and specialized consultations for students, faculty, and staff in the Research Center, teaches information literacy workshops in assigned disciplines, and participates in instructional programming for first-year foundational courses. Liaison areas of responsibility may include non-traditional and distance learning programs. The librarian actively engages in scholarly activities through research and publication and participates in professional organizations, as well as library and campus committees. Appointments will be made at level of Assistant or Associate Professor, non-tenure track.

Essential Functions

  • Participate as a member of the Reference Department in a team-based organization and attend regular meetings.
  • Use skills and knowledge about library users, including data gained from usability testing, focus groups, and surveys, to understand the library user experience and develop recommendations to improve public services.
  • Conduct outreach activities, including PR, with faculty, students, and staff to ensure that library users are aware of collections, services, and technologies available to them.
  • Effectively communicate the library's goals, services, and news to various campus constituencies, as well as to outside constituencies as appropriate.
  • Participate in reference and instructional services delivery, instructing users on a variety of print and electronic sources.
  • Provide hour-long research consultations with students, faculty and staff at the Research Center, including occasional evenings and weekends.
  • Serve as a liaison in subject areas as assigned.
  • Build collections to meet the research and curricular needs of undergraduate and graduate students and faculty in assigned areas.
  • Serve on library and campus committees.
  • Work in accord with the promotion guidelines, and engage in scholarly activities through research and publication, as a library faculty member.
  • Participate in national and regional professional organizations.
  • Other duties as assigned.

Knowledge, Skills and Abilities

  • Ability to work in a team environment.
  • Strong interpersonal skills and ability to communicate clearly and knowledgeably, both verbally and in writing.
  • Passion for working with and supporting college students, including non-traditional and underrepresented students.
  • Knowledge of best practices, issues, and trends in user-centered design in academic libraries, including trends in teaching and learning, public services, or space design.
  • Strong teaching and presentation skills, with knowledge of information literacy best practices and standards.
  • Flexibility to handle a variety of general reference activities and hour-long research consultations at a busy Research Center.
  • Capacity to build strong connections with faculty and students.
  • Ability to use knowledge, experience, awareness, and skills to advance DUs commitment to diversity and inclusion, and to engage effectively with a broad spectrum of culturally diverse groups.
  • Ability to work independently, effectively, and confidentially, using tact and excellent judgment.
  • Analytical skills for decision making.
  • Ability to organize work and set priorities.
  • Ability to actively engage in the library organization, including leadership and participation in teams, task forces, and committees, working professionally in support of colleagues, willingly stepping into other roles when needed, and sharing responsibility as a faculty member in the library's mission, goals, programs, and plans.
  • Evidence of commitment to professional development and scholarly activities through research, publication, and service to national and regional professional organizations.


Description of Community

The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons and the Bonfils Stanton Music Library in the Newman Center, is a highly collaborative, team-based organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from the surrounding region. Opened on March 25, 2013, the Anderson Academic Commons is the campus centerpiece for collaborative, technology-infused teaching, learning and engagement. The University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty and staff committed to teaching and working in a multicultural environment.

Required Education

  • Master's Degree

Other Required/Preferred Skills & Experience

Required Qualifications

  • ALA accredited Master's degree in Library and Information Science.
  • Experience and/or coursework related to reference, instruction or outreach/programming.
  • The successful candidate will demonstrate a knowledge, ability or potential to engage effectively with diverse communities.

Preferred Qualifications


  • Demonstrated expertise and leadership in communications and/or public relations.
  • Experience in an academic library.
  • Experience developing and assessing library outreach activities and events.
  • Experience managing outreach and PR via social media platforms.
  • Commitment to professional development and scholarly activities through research, publication, and service to national and regional professional organizations.

Application Requirements

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted. Once within the job description online, please click New Resume/CV at the bottom of the page to begin application. Applications received by March 15, 2017 will receive first consideration.

Please include the following documents with your application:

  1. CV
  2. Cover Letter
  3. 3-5 references
  4. The University of Denver and University Libraries are committed to building a diverse and inclusive educational environment. Please provide a statement about how you will advance this commitment through your work.

NOTE: The online system is limited to uploading 5 files. Please combine content if necessary to get all content uploaded.

The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LBGT community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer. 


All offers of employment are based upon satisfactory completion of a criminal history background check.

Masters Degree in a Program of Library and Information Science



Not specified

Hours per week

Not specified


Not specified


Not specified


Not specified

Date Posted

January 30th, 2017

Number of Views