This job is more than 3 weeks old or the application deadline has passed.
Job Description
Job Overview:
The University of Colorado’s Health Sciences Library seeks a temporary Customer Service Representative. This is a temporary two to three month position.
Examples of Work Performed:
- Works on the library service desk answering questions, in person, by telephone, searching library catalog and other tools to assist patrons with locating items and finding, etc.
- Keeps desk statistics
- Uses the library’s system to checkout books and course reserves to library patrons
- Assists patrons with basic questions about computers in public area, distributes guest passes for computer login
- Pulls items from shelves as directed by supervisor and other library staff; does some pickup and re-shelving of library material as assigned and needed
- Schedule: 20-24 hours per week. Schedule may vary for the first couple of weeks in order to allow for training.
Regular Schedule:
Monday 12:00pm-7:30pm
Thursday 12:00pm-7:30pm
Saturday 9:30am-5:30pm
Compensation: $15/hr.
Additional Info & Requirements
Minimum Qualifications:
- Customer service experience, working with diverse public
- Good communications skills in person and ability to handle phones, take messages, etc.
- Familiarity with and good skills on computer and with computer equipment. Comfortable with Microsoft office (Word, Outlook, Excel)
- Operate photocopier machine, load paper into copiers or laser printers
- Eye for detail and experience with data entry
- Must be able to lift 25-30 pounds; push carts with books/journals; job requires standing, bending, stooping, and sitting down for hours at time
- High school degree and some college course work is preferred.
The Community
For more information about the Health Sciences Library, visit https://hslibrary.ucdenver.edu/.
* University of Colorado is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To achieve that goal, we conduct background investigations on all prospective employees.
HR Info
Application Instructions: To apply, email a resume to tanya.tamim@ucdenver.edu.
Posted Apr 21, 2017
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