Job Description
What You'd Do:
Engage library users in making and creating with technology. Coordinate the daily operations of the CTC ideaLAB. Facilitate and deliver one-on-one and group training to customers and staff on the use of various types of creative technology. Develop and implement customer and staff technology training, instruction plans and materials. Recruit and coordinate volunteers for the ideaLAB. Improve processes and workflows to make great customer experiences. Communicate effectively with customers, staff, and administration. Work with similar organizations and stakeholders to advance creative making in the community.
You Have:
Skill in training a wide variety of learners. Skill in programmatic planning for technology and creative makerspaces. Skill in working with children and teens. Skill in continuous improvement and rapid prototyping of creative services. Skill in communicating, collaborating and establishing effective working relationships with employees, volunteers, organizations and the public. Ability to provide excellent customer service. Ability to train and lead others in new processes. Ability to thrive in a working environment with constant public contact with people from all backgrounds and age groups. Ability to creatively solve problems, and negotiate and handle stressful situations in a positive manner. Ability to demonstrate innovation and flexibility. Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with diverse customers, coworkers, and community. Ability to frequently adopt and teach new tools, software and technology. Ability to use workplace technology including email, internet, databases, eMedia, social media and other software. Ability to pass a background check after the offer to hire has been made.
A Bachelor's degree.
One year of experience teaching or presenting information.
One year of experience in a makerspace.
Other Things You Should Know:
The Community Technology Center (CTC) is the technology access and training hub for Denver Public Library. The CTC is located on the 4th floor of the Central Library and currently consists of two technology classrooms, a one-on-one consultation room, a video conferencing room, a large public access computing area with 120 computers, and ideaLAB--a digital media lab and makerspace. In addition to offering a variety of technology classes and programs at the Central Library, CTC staff also offer tech training and programs at other DPL branches and local community organizations.
Although the full salary range for this position is provided, starting salary is typically made at or near the range minimum. The City and County of Denver benefit package will be offered.
The schedule will be determined by the needs of the department and WILL include evening and weekend hours.
HR Info
Apply online at https://www.governmentjobs.com/careers/denverlibrary