Job Description
POSITION TITLE: LIBRARY AIDE-COMPUTER LAB MONITOR (Fluctuating Hourly) (Hourly)
REQUISITION #: req1219
DEPARTMENT: OLD TOWN LIBRARY
LOCATION: LIBRARY
EMPLOYMENT TYPE: Part-Time, Fluctuating Hourly
HOURLY RANGE: $11.50 DOE
SELECTION PROCESS: Application deadline is 3:00 p.m. MT on 7/21/2017. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.
Summary: Provide excellent customer service while assisting patrons in the use of public internet stations, Xerox machines, audiovisual equipment, and study rooms.
Essential Duties and Responsibilities include the following:
- Assist patrons using public internet stations.
- Assist patrons in locating library materials utilizing Public Access Catalog (OPAC).
- Assist patrons in the use of Xerox machines (copying, scanning, emailing, faxing, and wireless printing.
- Assist patrons with 3D printing jobs.
- Other duties, as assigned.
Knowledge, Skills and Abilities include the following:
- Must be customer service-oriented.
- Ability to work effectively with many diverse populations including people experiencing homelessness.
- Ability to stay calm under pressure.
- Ability to show patience and maintain professionalism when working with challenging patrons.
- Must be able to use a personal computer, demonstrating a working knowledge of all Microsoft Office products (Word, Excel, PowerPoint, etc.)
- Ability to follow verbal and written instructions.
- Ability to communicate effectively in person, via telephone, and in writing.
- Ability to work with limited supervision and to exercise independent judgment as required.
- Ability to multi-task while working with interruptions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Minimum age of 18 with high school diploma or general education degree (GED) is required. Experience working in a library, retail environment, or computer-related field preferred.
Language Abilities:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
The Poudre River Public Library District will make reasonable accommodations for access to Library District services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance. The Poudre River Public Library District is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, religion, gender, age (40 years or older), national origin, color, creed, ancestry, marital status, sexual orientation, or other characteristics protected by law. Note: Some information in your application may be public information under the Colorado Open Records Act.
The Community
Located in northern Colorado, Fort Collins is home to Colorado State University and an outstanding public school system. Nestled at the base of the Rocky Mountains, Fort Collins offers exciting recreational opportunities, unique cultural offerings, and is a regional center for employment and shopping. Throughout the year, live music and entertainment, as well as great local dining, can be found throughout the historic downtown area. Fort Collins offers the convenience of a small town with all the amenities of a larger city. If you are seeking the Colorado lifestyle and a community in which you can reinvent and reinvigorate yourself then Fort Collins is your city.
For more information, please visit the City of Fort Collins website: http://www.fcgov.com/visitor/
Website
https://www.poudrelibraries.org/
Human Resources / Job Listings
https://www.poudrelibraries.org/jobs/
HR Info
Candidates must apply online at: https://fcgov.csod.com/ats/careersite/search.aspx?site=2&c=fcgov