Arapahoe Libraries is looking for a Supervisor to join our progressive library system. We are looking for someone with excellent communication skills who has at least two years of successful supervisory experience, a bachelor's degree, and proven leadership experience. Are you passionate about the library? Please read the complete job description, and if these are experiences and qualifications you have, then we want to hear from you.
Location: Support Services, 12855 E. Adam Aircraft Circle, Englewood, CO 80112.
Reports to: Manager of LMS
Position: 40 hours, Full-time; exempt
Role: Supervises daily operations and employees in LMS department.
Major Duties and Responsibilities:
50% - LEADERSHIP AND SUPERVISION Supervises department employees by training, coaching and providing feedback, managing conflict and appraising performance in order to optimize their performance. Supports the LMS Manager by assisting in communicating goals and priorities to department employees to define culture, increase communication and ensure alignment of the department with the strategic goals of Arapahoe Libraries. Acts as back up for LMS Manager in his/her absence.
40% - OPERATIONS - Supervises daily operations of department employees by collecting, analyzing, and communicating information to employees; problem solving; organizing resources; and making decisions and prioritizing work in order to ensure the proper functioning of the department. Works closely with LMS Manager to implement and maintain processes ensuring efficiency and quality in the work performed by the department.
10% - TROUBLESHOOTING Works closely with Digital Services and Library Operations to resolve complaints and other issues brought forward by the public and/or employees by researching problems, seeking alternative solutions, and making decisions to satisfy patrons and employee concerns. Communicates with vendors to report and resolve outsourcing issues.
Two plus years of library experience, required.
Bachelor's degree, required.
Two years successful supervisory experience, required.
Ability to demonstrate effective leadership skills, including responsibility for outcomes, personal productivity, practical thinking, adaptability, coaching, interpersonal skills and business ethics, required.
Ability to travel to other work/library locations, as needed, required.
Excellent written and verbal communication skills, required.
Intermediate technology skills for Windows, Word, Excel and Outlook, required.
Excellent communication skills, required.
Ability to work collaboratively and flexibly in a team environment, required.
Intermediate skills in Sierra, preferred.
Knowledge of informational databases, preferred.
Aptitude for detail.
Ability to problem solve and to handle and negotiate stressful situations in a positive manner.
Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun.
Ability to comfortably present information in a clear and engaging manner in dealing with customers and colleagues one-on-one or in groups, in both formal and informal settings.
Passionate about the mission of public libraries. Comfortable with the principles of intellectual freedom.
At Arapahoe Libraries, we believe in turning every search for knowledge into a helpful adventure. Our 300 employees come together to build a rock-solid team that achieves far more collectively than we could ever do alone. We provide competitive compensation and benefits including healthcare, paid time off, and retirement plans.
Learn more about our Vision, Values, Mission at: http://arapahoelibraries.org/vision-values-mission/
Arapahoe Libraries is dedicated to the principles of equal employment opportunity (EEO)and sustaining an inclusive culture. We prohibit unlawful discrimination against applicants or employees on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation or any other applicable status protected by federal, state or local law.
Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, including mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.
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Our Public Website: http://www.arapahoelibraries.org