Library Clerk

Carnegie Public Library

Trinidad

Application Deadline

Apply By Sep 8th, 2017

Wages

$9.30 to $10.50 per Hour   Calculate

Location

Trinidad, CO

Hours

28.00

MLS

Not Specified

Minimum Education

High School (or Equivalent)

Library Experience

Preferred

Supervisory Experience

Not Specified

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

You’re the first point of contact for everyone who comes to the library. You greet them warmly, chat, and research to help answer questions. You earn trust and build rapport with the community by being knowledgeable about our library services. You help our patrons connect to information, ideas and inspiration every day. 

Who you are:

  • You love helping people.
  • You engage well with others and understand customer service
  • You’re an adaptable team player who thinks quickly on your feet.

Job Title:  Library Clerk                                 

Reports To:  Library Director                                                                                                  

POSITION SUMMARY:  Performs technical and clerical duties to support the Library.

CULTURAL VALUES and COMPETENCIES:

The mission of every employee at the City of Trinidad is to deliver exceptional value and quality of life through PRIDE. Each employee is measured by the ability to adhere to the City’s core values of Purpose, Responsibility, Integrity, Dependability and Excellence. 

POSITION COMPETENCIES:

  • Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority.
  • Act as an ambassador by understanding and fostering the library's mission and vision; advocate for library services by building rapport with patrons.
  • Exhibit pride in Self, the Department, the City and the Community; conduct self in a professional manner.
  • Demonstrate integrity and build trust through credibility, reliability, commitment, and loyalty
  • Address difficult or contentious issues in a constructive manner
  • Support/promote change; demonstrate flexibility.
  • Participate in personal growth opportunities and attend training designed to enhance capacity to bring new skills and ideas to the job and the organization.
  • Work to continuously improve the efficiency and effectiveness of library services.
  • Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives. Participates in staff meetings to discuss and resolve problems, stay updated on library plans and projects.
  • Value diversity; demonstrate an awareness of differences; adapt behaviors and communication to accommodate these differences.
  • Participates in staff meetings to discuss and resolve problems, discuss ideas and stay updated on library plans and projects

ORGANIZATION COMPETENCIES:

  • Establish effective interpersonal relationships through honest, open communication and follow-through on commitments.
  • Recognize personal strengths and weaknesses and target areas for personal self-development.
  • Demonstrate initiative in performing job tasks.
  • Exhibit problem-solving skills leading to sound judgment and quality decisions.
  • Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently.
  • Communicate effectively with individuals and groups using clear and concise verbal and written communications.
  • Demonstrate accountability for work and take ownership in job performance.
  • Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product.

KNOWLEDGE, SKILLS, ABILITIES:

  • It is imperative that the Library Clerk be conversant with and in agreement with the elements and concepts of the American Library Association’s Intellectual Freedom statement and Library Bill of Rights: “Intellectual Freedom is the right of every individual to both seek and receive information from all points of view without restriction. It provides for free access to all expressions of ideas through which any and all sides of a question, cause or movement may be explored. Intellectual freedom encompasses the freedom to hold, receive and disseminate ideas.”
  • Ability to analyze situations quickly and make independent decisions based on sound reasoning, good judgment, established procedures and proper interpretation of City ordinances.
  • Ability to perform duties independently and with initiative.
  • Ability to work in a fast paced environment, while being able to maintain a professional and courteous attitude.
  • Demonstrate strong organization skills and a willingness to be pro-active and accept new challenges.
  • Ability to handle multiple tasks simultaneously with frequent interruptions.
  • Excellent communication skills both oral and written.
  • Ability to prioritize projects and daily workload.
  • Ability to maintain effective working relations with superiors and teammates.
  • Ability to adhere to library and legal protocol regarding patron privacy.
  • Ability to learn about current trends in library services.
  • Ability to present information and respond to questions from staff and patrons.
  • Knowledge of the Dewey Decimal System.
  • Knowledge of English grammar and spelling.
  • Ability to operate a personal computer and be familiar with current computer software applications (Microsoft Word, Excel, Outlook) ability to use the Internet extensively to answer patron questions.
  • Ability to comprehend and follow instructions.
  • Ability to set priorities to meet assignment deadlines.
  • Ability to reliably and predictably carry out duties.

SUPERVISION RECEIVED:  Works under the direct supervision of the Library Director and Assistant Library Director.

SUPERVISION EXERCISED:  None.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required.  The City of Trinidad retains the right to modify or change the essential duties and additional functions of the job at any time without notice.  Examples of duties are not intended to be all-inclusive or restrictive.)

  • Provides exceptional customer service to patrons on the phone and in person. Instructs patrons on library equipment and policy. Provides service at the circulation desk and roves to provide services in other areas of the library.
  • Prepares library for opening and closing.
  • Checks materials in and out using a computer and library software; prepares library materials to be ‘shelf-ready’ to include mending and labeling.
  • Collects and records fees.
  • Answers the phone and routes calls.
  • Answers specific reference questions using a variety of library resources
  • Registers new patrons, and updates expired patrons.
  • Assists with collection weeding.
  • Registers new patrons with library cards and updates patron information.
  • Assists with interlibrary loan processes.
  • Maintains library public and staff areas in a clean and orderly fashion by maintaining displays, cleaning computers and surfaces
  • Performs other duties as assigned by the supervisor.

GENERAL QUALIFICATIONS:

REQUIRED EXPERIENCE and/or EDUCATION:

  • High School Diploma or GED, or one to two years related experience or training; or equivalent combination of education and experience.

PREFERRED EXPERIENCE and/or EDUCATION: 

  • Associate's degree or equivalent from a two-year college or technical school, or two to three years related experience or training; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS: 

  • Must possess a valid current state-issued driver’s license and not be under suspension, revocation or denial nor have any prior alcohol related driving offenses within the last five years.
  • Successful candidates must pass a background investigation and drug screen prior to employment.
  • Successful candidates must pass a physical examination in accordance with job duties.
  • Successful canidates must pass a general customer service aptitude test

TOOLS AND EQUIPMENT USED:

Personal computer and mobile devices, Microsoft Office Suite, and databases; phone; fax and copy machine.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.  Duties are generally performed in an office setting with a controlled environment.

The Community

"As a city, Trinidad is endowed with no few attributes to her advantage. She is a place of both natural and archetictural satisfaction--not too close to the mountains nor too far, not too old nor too new, neither too large nor too small. She is the Goldilocks of Colorado towns, and it would be safe to assert this is what draws and holds her inhabitants..." - Arthur MacWaters, From the City of Trinidad's Comprehensive Plan

 

HR Info

Mallory Pillard, Library Director

mallory.pillard@trinidad.co.gov

719-846-6841

or: Dona Valencich, Human Resources Director, City of Trinidad

dona.valencich@trinidad.co.gov

Please submit cover letter, resume and application to:

mallory.pillard@trinidad.co.gov or deliver a hard copy in person to 202 N. Animas Street, Trinidad, CO 81082

Click here for application.

If you submit an incomplete application packet, you will not be considered for the position. Please don't hesitate to contact Mallory Pillard with any questions.

Posted Aug 16, 2017