Drives mobile services vehicles to off- site locations to assist patrons with information and educational requests, handles material check in and out, and plans and conducts programming.
Major Duties and Responsibilities:
40% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. E
15% - OUTREACH PROGRAMMING – Plans informative and entertaining programs and outreach events such as school visits and computer classes for patrons by identifying and accessing audiences, recruiting attendees, accessing resources in the collection and the community and coordinating such programs and outreach events in order to promote use of library resources and represent the library district to the community. E
15% - CIRCULATION – Checks out and renews materials; assists patrons with self- checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. E
10% - COLLECTION MAINTENANCE – Finalizes the processing of new materials by date stamping and/or placing collection identifying decals on materials; assists Librarians with weeding by pulling materials from shelves based upon a weeding list; informs Librarians about gaps in collection in order to maintain an appealing, current, and useful collection. E
10% VIRTUAL SERVICES – Answers patron requests for information and assistance via the phone and online at the Virtual Library location. E
5% - SHELVING – Shelves library materials by loading carts with returned materials; placing materials on the appropriate shelf according to Dewey decimal number, author name, or title in order to return materials to library shelves. N
5% - OTHER DUTIES - Assists the Supervisor in order to ensure the smooth operation of the department. N
One year of related experience
Valid Colorado Driver’s License and a good driving record.
Able to drive personal vehicle or mobile unit to deliver programs and services.
Experience presenting and providing library services to customers who may not have literacy or technology skills (preferred)
Multicultural skills and sensitivities to ethnic, linguistic and cultural groups (preferred)
Able to read, write, and speak Spanish fluently (preferred)
Or any combination of education and experience which provides the success factors.
District Success Factors:
Focuses on the customer
Contributes to a positive work environment
Pursues personal development
Takes pride in the workplace
Knowledge of public library operations
Job Success Factors:
Knowledge of public library reference service
Skill in reference interviewing
Knowledge of print and online reference resources
Cultural competency (knowledge, sensitivity and awareness of diverse cultures)
Skill in using Innovative Interfaces, Inc.’s Sierra or other comparable automated library system
Skill in customer relations including dealing with difficult patrons and volatile situations
Skill in Windows, MS Office Suite, and MS Publisher (Moved here from Experience section)
Able to operate various office equipment including copiers
Able to plan and conduct age appropriate programming
Able to use good judgment
Able to work in teams
Able to work with confidential information
Physical Success Factors:
Able to push a fully loaded book-cart weighing up to 200 lbs.
Able to lift 50 lbs.
Able to load materials onto a mobile services vehicle
Able to drive large delivery style vehicle
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
For more information regarding open positions and to apply online, please visit our website at www.MyLibrary.us
Human Resources 970-506-8587
Pay Grade: 31
Compensation/Benefits: $15.44 - $20.89 /hr including full-time benefits
FLSA Classification: Non-exempt
Hours: Full-Time; some days, evenings and weekends
Location: Outreach, Greeley, CO
Supervisor: Virtual and Mobile Services Supervisor
High Plains Library District website: http://www.MyLibrary.us