Job is Expired Support Lead

ByWater Solutions / Telecommute position

Job deadline Open Until Filled   Job salary $45,000.00 to $50,000.00 per year   Job type of library Other

Job Description

Exciting Opportunity Open at ByWater Solutions!

ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a personalized, comprehensive support system at a reasonable cost. Our team is made up of a small and close knit group of librarians and technology specialists. We are currently seeking an individual for our Support Department who will be key in assisting our library partners when they have questions about Koha.  We pride ourselves in being the best in the industry and need you to join our team!

As a Support Lead at ByWater, you will interact with many different types of libraries across the US. We are looking for someone who is enthusiastic about libraries and who can bring fresh and creative ideas to our support team.  If you enjoy learning, working on puzzles, solving problems, identifying trends and metrics; then we're looking for you!

Desired skills:
    •    1-2 years experience in libraries or technology
    •    An understanding and passion for libraries
    •    Comfort with the Linux command line (or similar)
    •    Excellent telephone and written communication skills
    •    Excellent problem solving skills
    •    Self direction to work independently
    •    Strong work ethic
    •    Commitment to Open Source
    •    Comfortable working from home

This is a telecommuting position which requires working from home.  ByWater offers performance bonuses, 401k, medical, great pay, on the job skills training and the chance to work with a talented group of team members.


Required Education

  • Bachelor's Degree

Preferred Education

  • Master's Degree

Experience (years)

Required Preferred
Supervisor - -
Professional - 1
Library - 1

Language Skills

  • Spanish is Not Required

Application Requirements

    •    1-2 years experience in libraries or technology
    •    An understanding and passion for libraries
    •    Comfort with the Linux command line (or similar)
    •    Excellent telephone and written communication skills
    •    Excellent problem solving skills
    •    Self direction to work independently
    •    Strong work ethic
    •    Commitment to Open Source
    •    Comfortable working from home



HR Contact Information

To apply for this position, please send a cover letter and resume to joy@bywatersolutions.com. Review of applications will begin immediately and will continue until the position is filled.

Links

http://www.bywatersolutions.com

Masters Degree in a Program of Library and Information Science

Preferred

Salary

LRS.org Wage Calculator $45,000.00 to $50,000.00 per year

Hours per week

40.00

Evenings

Some

Weekends

Some

Benefits

Retirement
Medical
Paid Sick
Vacation/Holiday Leave

Date Posted

September 11th, 2017

Number of Views

621