Pikes Peak Library District, recently named the #1 Best Workplace with 300+ employees in Colorado Springs, is seeking three highly motivated, experienced managers for our newly created Regional Library Manager positions. PPLD is embracing a regional library organization structure where each region will be anchored by one of our three main facilities. Each region represents a unique community group from new growth areas to historic neighborhoods.
- The North Region includes Library 21c, Monument/Palmer Lake, Rockrimmon, and High Prairie Branches.
- The East Region includes East Library, Ruth Holley, Sand Creek, and Fountain Branches.
- The West Region includes Penrose Library, Old Colorado City, Cheyenne, and Manitou/Ute Pass Branches.
These Regional Managers will spearhead the transition to this new structure, champion organizational change, and provide leadership to the libraries within their assigned Region.
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Develops, coordinates and implements Regional Library operations and activities, including programming and security, designed to meet strategic plan objectives.
- Acts as lead manager/mentor to assigned branch libraries within a cluster; provides staffing, security and programming support for cluster locations.
- Provides supervision and staff development for departmental or building staff.
- Coordinates planning with public service division heads in the design and implementation of community driven programming.
- Provides leadership, guidance, and training to library staff; serves as an advocate and liaison to other departments and district-wide staff located in the building, on behalf of library services and programs.
- Develops local community partnerships; engages with local schools, businesses and organizations.
- Develops, documents and implements operating procedures for library staff; communicates and ensures implementation of PPLD policies.
- Interviews, selects, trains and develops new staff; provides coaching and corrective action as necessary.
- Conducts performance appraisals and develops goals and activities for individual and group staff development.
- Directly oversees daily activities for specialists in business, non-profits, law and advanced reference as assigned to a Regional library location; shares supervisory responsibility for these positions with the appropriate public service division head.
- Promotes library services through programming, outreach and partnerships within the community; acts as a liaison to schools, local government agencies, non-profits and businesses. Represents the Library at meetings and community events.
- Reviews workload statistics and recommends staffing allocations; advises cluster location managers in the preparation of staffing requests.
- Recommends and documents requests for annual budgets; prepares payment documents and monitors expenditures.
- Provides excellent direct customer service and models expert customer service for staff; presents a courteous, positive image of the library and maintains confidentiality in customer and staff interactions.
- Works regularly on public services desks providing reference and readers advisory service in person, over the phone and via electronic delivery.
- Responds to customer suggestions, comments and complaints in a timely, professional, and constructive manner.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Duties are considered non-essential and include the following:
- Evaluates and manages the library collection in coordination with Collection Management.
- Prepares monthly activity reports.
- Serves as liaison to PPLD Friends of the Library.
- Keeps informed about Library and department information.
- Participates in special projects as assigned, including new service initiatives, grants or programs.
- Serves on district-wide teams.
- Encourages professional development of department staff through participation in community and professional organizations.
- Represents the Library District to community agencies and professional library organizations; speaks to interested groups as requested.
- Serves on local, state and national committees; takes an active role in library professional organizations.
- Attends regular department meetings and scheduled All-staff meetings.
- Performs other job-related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The employee is expected to perform or possess the following:
- Thorough knowledge of the Pikes Peak Library District’s policies and procedures and ability to follow them.
- Ability to act as an ambassador of Pikes Peak Library District by promoting its mission and vision to the public.
- Demonstrates advanced knowledge of library services, innovative trends and best practices.
- Ability to exhibit leadership, sound judgment and professional demeanor in all situations; thinks and acts appropriately under pressure.
- Ability to supervise, plan, and coordinate the work of staff in order to accomplish library goals and objectives.
- Demonstrates excellent public speaking and presentation skills.
- Demonstrates excellent verbal and written communication skills; maintains effective relationships within the department, with staff at all levels, community partners and the public at large.
- Ability to effectively use applications software, including Microsoft Word, Excel, Access, and Outlook, the PPLD ILS system, along with standard office equipment.
- Ability to work effectively as a team member, organize daily work and meet deadlines in a fast-paced, detail-rich environment.
Description of Community
DESCRIPTION OF COMMUNITY
Colorado Springs is located at the foot of Pikes Peak – America’s Mountain. The city is the second most populous city in the state of Colorado. Colorado Springs is a place that offers something for everyone; with great educational institutions, abundant sunshine year-round, magnificent natural scenery, outdoor activities including hiking, bicycling, fishing and camping, the arts, theatre and charming communities.
Pikes Peak Library District serves more than 623,000 residents in El Paso County, providing access to resources that are critical to the public, making it a vital force for individual and community transformation for 50 years. Our service area covers more than 2000 square miles. PPLD is the second largest library district in the State of Colorado. Our 14 locations stretch north to Monument, south to Fountain, and west to Cascade and east to Falcon. Our newest Library 21c is a state-of-the-art facility with the Creative Computer Commons, Makerspace, Family Place area, Center for Public Media, Business and Entrepreneurial Center, a 400 seat Performance & Meeting Venue, and more. PPLD’s 2017 General Fund annual budget is $30.4M with approximately 480 staff members (348 FTE). PPLD was recently named the #1 Best Workplaces for an Extra Large Company in Colorado Springs by the Gazette, our local newspaper!