Job is Expired Library Technology & Innovation Lead

City of Loveland / Loveland, CO

Job deadline Open Until Filled   Job salary $20.87 to $30.29 per hour   Job type of library Public   This job is located in Colorado Colorado

Job Description

Leads the efforts of the Library Aide Workgroup. Facilitates the work of the Department by overseeing the daily operations of the Library Technology center help desk. Provide customer service and help desk coverage in the Library Technology Center. Manages and maintains library social media pages and LTI class calendars/scheduling. This position requires a flexible schedule and the ability to work occasional evenings and weekends. Reports to LTI supervisor.
The salary range for this position is $20.87 - $30.28 per hour with an expected hiring range of $20.87 - $25.58, depending on qualifications and experience.


  • Responsible for outreach and programming for LTI that utilizes technology and the resources available at the Library.
  • Supervise LTI aides including scheduling, side projects, and related duties.
  • Create and maintain schedule for all LTI aides, ensuring adequate coverage during Library hours including weekends.
  • Collect, compile, and provide statistics regarding public computer lab usage and end of month reports.
  • Schedule computer classes for the public.
  • Teach individuals how to use various technology throughout the space including one-on-one appointments and classes.
  • Work with library technology manager to identify the training needs of library aides and end users.
  • Order supplies essential to the services provided at the LTI service desk.
  • Update Library social media accounts to highlight programs, services and events and engage new followers.
  • Demonstrate use of library equipment and technology including large format printers, green screens, VR, scanners, video and still cameras, public access computers, web browsers, 3D printers, and Microsoft Office products.
  • Work with LTI Supervisor to support LTI goals and mission.
  • Set up and maintain projectors and other equipment for public computing network.
  • Ensures continuity in customer service by serving as a support for the service desk & computer lab to assist library users of all ages in selecting, locating, and using Library Technology resources.
  • Schedule and monitor use of study room, internet lab and public computers in the Library Technology & Innovation Division.


  • May assist with completion of activity maintenance reports for seasonal activities within the registration system.
  • Send communication from Department public facing email.
  • May assist with City Council and/or Planning Commission meetings.
  • Explain and interpret policies and procedures to the public.
  • Assists other Departments with Library LTI questions.
  • Assists with special events and projects.
  • Collect payment for services and products provided by the LTI department.
  • Other duties as assigned.

Responsible for supervising and assisting in the evaluation of the performance of 3 LTI aides. Carries out responsibilities in accordance with the Department and organization's policies and applicable procedures. 


Description of Community

Located on the edge of a revitalizing downtown, the Loveland Public Library exists as a community space and welcoming environment for patrons of all ages, backgrounds and abilities. Library staff are especially proud of their innovative programming including makerspaces, cultural events, local author showcases, computer classes, youth advisory commission, STEM programs, Kids Café, and nature lectures.  The mission of the Loveland Public Library is to inform, to enrich, and to inspire; thereby engaging and strengthening the community.

Required Education

  • Associate's Degree

Other Education Credentials

Bachelor degree preferred. Two (2) years Library or closely related technology experience preferred; in addition to experience used to satisfy preferred educational requirements. One (1) year professional experience on MS Office, Internet browsers, and related software applications required. Three (3) years of customer service experience required. One (1) year Macintosh and mobile operating systems preferred. Experience with Mac OSX preferred.

Experience (years)

Required Preferred
Supervisor - -
Professional 1 -
Library - 2

Application Requirements

HR Contact Information

A City of Loveland application is required for consideration.


City of Loveland website:

Masters Degree in a Program of Library and Information Science

Not specified

Salary Wage Calculator $20.87 to $30.29 per hour

Hours per week







Paid Sick
Vacation/Holiday Leave

Date Posted

February 1st, 2018

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