Leads the efforts of the Library Aide Workgroup. Facilitates the work of the Department by overseeing the daily operations of the Library Technology center help desk. Provide customer service and help desk coverage in the Library Technology Center. Manages and maintains library social media pages and LTI class calendars/scheduling. This position requires a flexible schedule and the ability to work occasional evenings and weekends. Reports to LTI supervisor.
The salary range for this position is $20.87 - $30.28 per hour with an expected hiring range of $20.87 - $25.58, depending on qualifications and experience.
ESSENTIAL JOB FUNCTIONS:
OTHER JOB FUNCTIONS:
Responsible for supervising and assisting in the evaluation of the performance of 3 LTI aides. Carries out responsibilities in accordance with the Department and organization's policies and applicable procedures.
Located on the edge of a revitalizing downtown, the Loveland Public Library exists as a community space and welcoming environment for patrons of all ages, backgrounds and abilities. Library staff are especially proud of their innovative programming including makerspaces, cultural events, local author showcases, computer classes, youth advisory commission, STEM programs, Kids Café, and nature lectures. The mission of the Loveland Public Library is to inform, to enrich, and to inspire; thereby engaging and strengthening the community.
Bachelor degree preferred. Two (2) years Library or closely related technology experience preferred; in addition to experience used to satisfy preferred educational requirements. One (1) year professional experience on MS Office, Internet browsers, and related software applications required. Three (3) years of customer service experience required. One (1) year Macintosh and mobile operating systems preferred. Experience with Mac OSX preferred.
A City of Loveland application is required for consideration.
City of Loveland website: http://www.cityofloveland.org