Call Center Associate

Jefferson County Public Library

Online & Outreach Library, Lakewood, CO

Application Deadline

Apply By Dec 20th, 2007

Wages

$1,279.20 per Month   Calculate

Location

Denver, CO

Hours

20.00

MLS

Not Required

Minimum Education

Bachelor's Degree

Library Experience

Preferred

Supervisory Experience

Not Specified

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

Participates in the performance of tasks at the Call Center including: • Checking library books in and out • Registering patrons for library cards • Determining status of damaged materials • Providing reference and circulation assistance to patrons by phone, mail or electronic inquiry • Referring patrons to various community resources • Registering patrons for classes • Explaining library policies and procedures • Placing holds on materials requested by patrons • Resolving issues for patrons and staff

Additional Info & Requirements

One year of customer services experience or extensive public contact work.

HR Info

A current resume and complete Jefferson County application must be completed along with a list of 3 professional references. Applications are available by fax at (303) 271-8411 or online at http://jefferson.lib.co.us/jobs/. Return to Jefferson County Human Resources, 3500 Illinois St, Suite 2500, Golden CO 80401; 303-271-8400.

Posted Dec 12, 2007