Position works directly with offenders in a state correctional facility.
Three (3) years of general clerical experience which MUST include providing direct information/ customer service to the general public in an administrative or office support role demonstrating high level decision making and multitasking.
General clerical duties may include: the accurate and timely completion and processing of documents and information electronically; scheduling; accepting reservations or accepting registrations; reception and intake; record keeping and maintenance; meeting arrangements; document creation, word processing; gathering, coding, computing, entering, verifying, and reporting data and information; ordering, issuing, and inventorying items; information release; screening documents and supporting information to determine eligibility, authenticity, or identity.
NOTE: Retail, food service or call center customer service is not in an office support environment and will not be given credit toward the minimum requirements.
Education from a nationally accredited college or university with course work toward a degree or certification in library technology or information science will substitute for the required experience on a year-for-year basis.
IMPORTANT INFORMATIONThe Assessment Process: Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis. Part or all of the analysis for this position will include a review of your application material and your responses to any supplemental questions. Applications and responses will be reviewed by a Subject Matter Expert (SME) to assess and rank applicants in order to cut to a top group for additional assessment; or to establish an eligible list for referral to the hiringmanager and final consideration.
Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.
If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.
In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process
Toll Free Applicant Technical Support:
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.
**You are encouraged to print a copy of this announcement for your records**
Conditions of Employment
All job offers are contingent upon a satisfactory urinalysis (UA) within 24 hours of notification and a successful medical screening by a health care professional, certifying candidate's ability to perform the essential functions of the position, completed at the applicant's own expense. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the collection of specimens, testing and the use of this information in connection with CDOC's consideration of application for employment.
Successful completion of a background investigation is required. Should applicant's background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.
We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test will be administered at any part of the selection process, and applicants who test positive for any controlled substances, including marijuana, will be disqualified from consideration. Random drug screening will occur throughout employment.
Appeal RightsIf you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.
A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
The Colorado Dept. of Corrections has a special application that can only be submitted through this online method on CO-Jobs.
If you cannot submit an online application you must contact Rafa Smith before the closing date. Rafa Smith 719-226-4414 or firstname.lastname@example.org
After submitting an applicationYou should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application. Include a working email address on your application; one that is checked often as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Department of Corrections employee or from this email address email@example.com It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date, please contact the "Department Contact" listed in this announcement.
SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, AND WRITTEN EXAMS) OR INTERVIEWS WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.
ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE. WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.