Job Description
The ILS Administrator helps fulfill the Library’s mission by managing the Library’s Integrated Library System (ILS), online catalog, mobile catalog app, and other ILS-related products. This is a highly collaborative role with a great deal of staff interaction, as well as patron and vendor contact.
Essential Functions:
- Provides primary support of the ILS, online catalog/discovery layer, mobile app, patron notification methods, and other ILS-related products.
- Oversees daily operations for ILS management, including reports, maintenance, data requests, process improvements, and bill and contract review.
- Communicates extensively with staff to provide information on problems, changes, features, and maintenance.
- Provides instruction and documentation on ILS and ILS-related products.
- Assists and advises staff and administration with policy changes where such changes impact the ILS or related systems.
- Works with the IT department to configure and troubleshoot systems that connect to the ILS.
- Prepares for and coordinates upgrades to the ILS, catalog, and other services. Develops migration plans between ILS systems.
- Recommends customizations and new products or services.
- Performs vendor analysis and negotiation, reviews contracts, and verifies services for payment.
- Performs organizational and departmental analysis to determine and/or refine policies, procedures, and work flow that is most appropriate and compatible with ILS System.
- Develops security and profile procedures to determine appropriate levels of staff systems access.
- Maintains confidentiality and discretion in regard to patron and staff interactions, PPLD passwords, and other proprietary PPLD information.
Additional Duties:
- Maintains current knowledge of ILS technologies; attends vendor conferences.
- Keeps informed about Library and department operations, services and procedures.
- May work limited hours on public service desks.
- Participates in special projects as assigned.
- Attends regular department meetings and scheduled All-staff meetings.
- Performs other job-related duties as assigned.
Additional Info & Requirements
- Thorough knowledge of the Pikes Peak Library District’s policies and procedures and ability to follow them.
- Ability to act as an ambassador of Pikes Peak Library District by promoting its mission and vision to the public.
- Demonstrates advanced knowledge of ILS vendors, trends, and best practices.
- Demonstrates analytical skills applied to software and technology troubleshooting.
- Demonstrates ability to exhibit leadership, sound judgment and professional demeanor in all situations; thinks and acts appropriately under pressure.
- Demonstrates ability to respond with patience and professionalism to requests for assistance from computer users of varying knowledge levels.
- Demonstrates excellent verbal and written communication skills; maintains effective relationships within the department, with staff at all levels, customers, and vendors.
- Ability to effectively use applications software, including Microsoft Word, Excel, Access, and Outlook, along with standard office equipment.
- Ability to work effectively as a team member, organize daily work and meet deadlines in a fast-paced, detail-rich environment.
The Community
Colorado Springs is located at the foot of Pikes Peak – America’s Mountain. The city is the second most populous city in the state of Colorado. Colorado Springs is a place that offers something for everyone; with great educational institutions, abundant sunshine year-round, magnificent natural scenery, outdoor activities, the arts, and charming communities. U.S. News & World Report awarded Colorado Springs the number two spot in its “2018 Best Places to Live” list.
Pikes Peak Library District serves close to 700,000 residents in El Paso County, providing access to resources that are critical to the public, making it a vital force for individual and community transformation for 50 years. Our service area covers more than 2,000 square miles. PPLD is the second largest library district in the state of Colorado. Our 14 locations stretch north to Monument, south to Fountain, west to Cascade, and east to Falcon. Our newest, Library 21c, is a state-of-the-art facility with the Creative Computer Commons, Makerspace, Family Place area, Center for Public Media, Business and Entrepreneurial Center, a 400 seat performance and meeting venue, and more. PPLD’s 2018 General Fund annual budget is $32.1M with approximately 487 staff members (368 FTE). PPLD was recently named the #1 Best Workplace for an Extra Large Company in Colorado Springs by the Gazette, our local newspaper!
HR Info
1. Complete a PPLD online application located at ppld.org on the Jobs/Volunteer tab (https://ppld.org/jobs)
2. Resume and Letter of Interest highlighting your relevant work experience and qualifications for the
position and three professional references should be submitted in the following file types: .doc, .docx,
.pdf, .htm
3. If you require an accommodation to complete your job application, please contact the Human
Resources Office at (719) 884-9800, Ext. 6998.