Job Description
What You'd Do
Create positive experiences for library customers by performing professional library work including reference service, reader and media advisory, and collection maintenance. Staff busy reference service points, serving a diverse clientele of all ages. Promote community outreach and programming. Communicate effectively about issues and initiatives with customers, coworkers, and administration.
Additional Info & Requirements
Although the full salary range for this position is provided, offers are typically made within the starting salary range and depend on qualifications. The City and County of Denver benefit package will be offered.
The schedule will be determined by the needs of the branch and will include every Saturday and Sunday.
You Have
Knowledge of providing library services to customers with different levels of literacy or technology abilities. Knowledge of print and electronic reference tools and techniques. Skill in interpreting, communicating and presenting information, both orally and in writing. Ability to self-motivate in constantly learning and sharing about new reference resources. Ability to thrive working in an environment with constant public contact. Ability to provide reference service to people from all backgrounds and age groups in a variety of formats (in-house, telephone, online chat, and e-mail). Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers, and community. Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner. Ability to multi-task and prioritize. Ability to demonstrate innovation and flexibility. Interest in providing business reference to help small business entrepreneurs. Interest in Federal documents and government resources. Interest in providing reference and bibliographic instruction to middle school and high school students and adult learners.
A Master's in Library Science from an ALA accredited institution.
Experience in providing high volume, innovative library service (preferred, not required).
Chat reference experience (preferred, not required).
Spanish language fluency (preferred, not required
HR Info
Please complete an application at https://www.governmentjobs.com/careers/denverlibrary/jobs/2085609/librarian-reference-services-20-hours-per-week?pagetype=jobOpportunitiesJobs by June 1, 2018 in order to be considered.