Job Description
The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons, a remote storage facility called the Hampden Center, and the Bonfils Stanton Music Library in the Newman Center, is a highly collaborative organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative teaching, learning, and engagement. The University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty and staff committed to teaching and working in a multicultural environment.
Position Summary
Reporting to the Director of Library Facilities & Operations, this position will provide support for the daily operations of the facilities activities under the Division of the University Libraries. This individual will be responsible for the day to day facilities activities of the Anderson Academic Commons, and will serve as a liaison conveying the needs of the building with internal and external University partners along with managing various aspects of event coordination. This position will be required to maintain a flexible work schedule in order to coordinate the associated activities.
The work environment is an academic library with cyclical periods of increased workloads. The Library is highly automated with attention paid to ergonomics and safety. The division functions collaboratively and cooperatively in a team-based organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 50 pounds.
Essential Functions
- Responsible for the day to day facilities activities of the Anderson Academic Commons which include management of facilities requests and work order processing; maintenance of furniture inventory; coordination of furniture and office moves; management of security access of both internal and external doors, static building signage, and coordination of event conversion; serves as a liaison for facilities and custodial coordination, vendor services, and catering services.
- Liaison to library staff, IT@DU Digital Media Services Department, Anderson Academic Commons Partners, and Hampden Center for troubleshooting, emergency response needs, and various issues that arise related to facilities and scheduling.
- Troubleshoots, and responds to emergencies and problems ensuring incidents are managed according to the emergency procedures plan.
- Participates in emergency planning procedures, working in conjunction with the Emergency Planning Committee and the University Department of Campus Safety regarding emergency preparedness and response which include fire drills, trainings, and inspections.
- Responsible for processing all room reservation requests for the Anderson Academic Commons including the scheduling of outdoor spaces adjacent to the facility; ensures outdoor events are properly managed and that their impact is minimal to the facility and that faculty and staff in the facility are aware of and prepared for outdoor events; works closely with Director of Library Facilities & Operations, the IT@DU Digital Media Services Department, the University Libraries, the Anderson Academic Commons Partners, and the University community to coordinate events ensuring that events fall within the scope of Anderson Academic Commons and University event policies.
- Maintains weekly and monthly activities calendar and updates Live25 calendar as required, auditing upcoming reservations and facilitates communication across Anderson Academic Commons regarding events; assembles statistics and gathers data related to AAC space usage, summarizes trends and identifies changes in usage over time; utilizes assessment to bring attention to building issues, and maintains security groups in 25Live for University Libraries and communicates technical issues to staff and the Registrar's Office.
- Manages a group of non-benefitted hourly or student staff to assist in building maintenance, event conversions, and data collection and analysis.
Knowledge, Skills, and Abilities
- Strong verbal and interpersonal communication skills.
- Ability to communicate with diplomacy and tact, both in person and on the telephone.
- Ability to work effectively using tact and judgment.
- Ability to analyze, troubleshoot, organize work, set priorities and develop possible solutions for problems.
- Ability to prioritize work requests and be able to concentrate and not be distracted while performing task.
- Strong organizational skills, punctuality, and dependability.
- Ability to interact with all members of the University community.
- Ability to perform well under pressure and be able to change behavior in relation to others actions.
- Ability to multi-task and balance a variety of projects.
- Ability to organize and compile information for internal and external dissemination.
- Ability to coordinate tasks and keep track of details and deadlines.
- Ability to work with minimal supervision.
- Ability to be prompt and on time for the work day.
- Furthermore, be able to follow University policies and procedures in regards to taking time off.
Required Qualifications
- High school diploma or equivalency.
- Prior office experience with strong customer service skills.
- Demonstrated organizational skills.
- Proficiency in Microsoft Office (Word & Excel).
- Experience functioning within a team, working on multiple projects simultaneously, and meeting deadlines.
Preferred Qualifications
- Bachelor’s degree.
- Knowledge of 25Live or event management software.
- Experience with statistics and data tracking.
- Experience in social media development, marketing, and strategic communications.
- Ability to organize and efficiently manipulate data in Microsoft Excel.
- Ability to create professional-quality presentations using Microsoft PowerPoint.
- Ability in social media development, marketing, and strategic communications.
Work Schedule
Varying schedule depending on the needs of the job.
Application Deadline
For best consideration, please submit your application materials by 4:00pm (MST) August 15, 2018. Applications may be accepted and reviewed until position is filled.
Special Instructions
Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted. If you have questions about the application process, please reach out to recruiting@du.edu.
Please include the following documents with your application:
- Resume
- Cover Letter
The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.
All offers of employment are based upon satisfactory completion of a criminal history background check.
Additional Info & Requirements
Please see job description.
The Community
Please see job description.
HR Info
Candidates must apply online through www.du.edu/jobs to be considered.