Application Deadline

Open Until Filled

Wages

$15.44 to $20.89 per Hour   Calculate

Location

Greeley, CO

Hours

Not Specified

MLS

Not Specified

Minimum Education

Not Specified

Library Experience

Not Specified

Supervisory Experience

Not Specified

Type of Library

Public

Social

This job is more than 3 weeks old or the application deadline has passed.

Job Description

*This posting is for two different positions in the same department both descriptions are listed below

Role: 

Drives mobile services vehicles to off-site locations to assist patrons with information and educational requests, handles material check in and out, and plans and conducts programming. 

Major Duties and Responsibilities:

40% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. E

15% - OUTREACH PROGRAMMING – Plans informative and entertaining programs and outreach events such as school visits and computer classes for patrons by identifying and accessing audiences, recruiting attendees, accessing resources in the collection and the community and coordinating such programs and outreach events in order to promote use of library resources and represent the library district to the community. E

15% - CIRCULATION – Checks out and renews materials; assists patrons with self- checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. E

10% - COLLECTION MAINTENANCE – Finalizes the processing of new materials by date stamping and/or placing collection identifying decals on materials; assists Librarians with weeding by pulling materials from shelves based upon a weeding list; informs Librarians about gaps in the collection in order to maintain an appealing, current, and useful collection. E

10% VIRTUAL SERVICES – Answers patron requests for information and assistance via the phone and online at the Virtual Library location. E

5% - SHELVING – Shelves library materials by loading carts with returned materials; placing materials on the appropriate shelf according to Dewey decimal number, author name, or title in order to return materials to library shelves. N

5% - OTHER DUTIES - Assists the Supervisor in order to ensure the smooth operation of the department. N

Minimum Requirements:

Education: 

Bachelor’s Degree

Experience: 

One year of related experience

Valid Colorado Driver’s License and a good driving record.

Personal vehicle

Able to drive personal vehicle or mobile unit to deliver programs and services.

Experience presenting and providing library services to customers who may not have literacy or technology skills (preferred)

Multicultural skills and sensitivities to ethnic, linguistic and cultural groups (preferred)

Able to read, write, and speak Spanish fluently (preferred)

Or any combination of education and experience which provides the success factors.

District Success Factors:

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Pursues personal development

Continuous improvement

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity

Job Success Factors:

Knowledge of public library reference service

Skill in reference interviewing

Knowledge of print and online reference resources

Cultural competency (knowledge, sensitivity, and awareness of diverse cultures)

Skill in using Innovative Interfaces, Inc.’s Sierra or other comparable automated library systems

Skill in customer relations including dealing with difficult patrons and volatile situations

Skill in Windows, MS Office Suite, and MS Publisher (Moved here from Experience section)

Able to operate various office equipment including copiers

Able to plan and conduct age-appropriate programming

Able to use good judgment

Able to work in teams

Able to work with confidential information

Physical Success Factors:

Able to push a fully loaded book-cart weighing up to 200 lbs.

Able to lift 50 lbs.

Able to load materials onto a mobile services vehicle

Able to drive large delivery style vehicle

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

 

Library Associate – Virtual Services - Substitute (On-Call)

Role: 

Answers patron requests for information and assistance via the phone and online.

Major Duties and Responsibilities:

40% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. E

20% - CIRCULATION – Assists patrons with renewing materials, placing holds, paying fines and fees and other circulation related processes and procedures. E

15% - TECHNOLOGY INSTRUCTION – Applies digital technology skills by answering questions in order to assist patrons in using library technology; Fosters a nonjudgmental, supportive environment for a diverse population of technology users by using patience and effective communication to assure they receive a positive learning experience; Identifies opportunities to offer formal training in the library and advises patrons on availability of classroom and individual technology instruction.

10% - TRAINING CREATION – Creates self-help and instructional related content by identifying needs, using software and other tools to create the content and delivery of the content in order to provide virtual training and navigation sources for patrons and staff.  E

10% - MOBILE SERVICES -  Assists patrons in off-site locations using the mobile services vehicle. E

5% - OTHER DUTIES – Assists the Supervisor with other department projects and tasks in order to ensure the smooth operation of the department.  N

Education:

Bachelor’s Degree

Experience:

One year of related experience

Valid Colorado Driver’s License and a good driving record.

Able to drive personal vehicle or mobile unit to deliver programs and services.

Or any combination of education and experience which provides the success factors

District Success Factors:

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Pursues personal development

Continuous improvement

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity

Job Success Factors:

Knowledge of public library reference service

Skill in reference interviewing

Knowledge of print and online reference resources

Skill in using Innovative Interfaces, Inc.’s Sierra or other comparable automated library systems

Skill in customer relations including dealing with difficult patrons and volatile situations

Skill in Windows and MS Office Suite

Skill in operating a multi-line telephone

Skill in creating training content with Camtasia, GoToWebinar, AVS Video Converter, Microsoft Expression Encoder 4

Able to operate various office equipment including copiers

Able to use good judgment

Able to work in teams

Able to work with confidential information

Able to read, write, and speak Spanish fluently

Pays attention to detail

Listening/probing skills

Computer skills/Accurate keyboarding skills

Adapts to a rapidly changing environment

Physical Success Factors:

Office setting

Able to lift 25 lbs.

Able to load materials onto a mobile services vehicle

Able to drive a large delivery style vehicle

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Additional Info & Requirements

Pay Grade:  31
Compensation/Benefits: $15.44 - $20.89 /hr 
FLSA Classification:   Non-exempt
Hours: On-Call (Sub); some days, evenings and weekends
Location:  Outreach, Greeley, CO
Supervisor:  Virtual and Mobile Services Supervisor
Supervises:  None

Website
https://www.mylibrary.us/

Human Resources / Job Listings
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=02b46484-ea12-4af4-b8b0-c0085fe9b4d7&ccId=19000101_000001&type=MP&lang=en_US

HR Info

Human Resources 970-506-8587

For more information regarding open positions and to apply online, please visit our website at www.MyLibrary.us

Posted Sep 28, 2018