Librarian II - Information Services #117000051

Cumberland County Public Library / Headquarters Branch

Job deadline Open Until Filled   Job salary $42,583.96 per year   Job type of library Public   This job is located in North Carolina North Carolina

Job Description

An employee in this position is responsible for the supervision and scheduling of staff within the Information Services department. Coordinates/facilitates staff training at all branches as needed. Acts as branch supervisor in absence of branch manager. May be assigned system-wide responsibilities such as grant management or project development. May coordinate services and programs between branches. Participates in planning services in geographic area served by assigned branches.

  • Hires, supervises, trains, evaluates, and schedules staff (permanent and temporary)
  • Assigns duties for projects and day-to-day activities
  • Oversees and coordinates the branch’s Book A Librarian service
  • Compiles, prepares, and maintains reports, records, and statistics for the department
  • Performs proactive reference; answers complex customer questions about information and technology resources
  • Provides one-on-one instruction/training for customers on an appointment basis (Book-a-Librarian)
  • Prepares and presents classes on basic and intermediate computer skills for the public
  • Prepares and presents programming for adult and all-ages audiences
  • Performs intermediate troubleshooting of library equipment
  • Trains the public in the use of library resources and equipment, including online catalog and databases
  • Resolves intermediate customer complaints; refers more complex issues to branch manager
  • Knows and enforces rules governing the use of the library
  • May host and facilitate library book clubs
  • Provides in-depth readers’ advisory services
  • Staffs the online chat reference service as assigned
  • Acts as Librarian II Trainer for the library system, working with Library Learning and Innovation Coordinator to ensure all staff receive necessary training
  • Prepares and presents training for staff on work-related topics (fundamentals of reference, database searching, readers’ advisory, new technology, etc.)
  • Ensures all branch staff receive training and talking points for new or featured services
  • Oversees, coordinates, and participates in collection management duties for adult reference, fiction, and nonfiction collections
  • Assigns duties to staff for inventory of collection, weeding outdated/worn items, and recommending replacement materials
  • Coordinates and supervises collection maintenance duties of IS staff
  • Recommends new titles for the branch in assigned area of responsibility in accordance with collection development policies
  • Serves as a working member and/or chair of councils and committees, and special services as assigned (i.e. adult programming committee, online presence team, Librarian II trainers group, innovation review team, electronic database team, etc.)
  • As necessary, supervises staff and operations in the absence of the Branch Manager; Acts as designated Person in Charge on a regular basis
  • Participates in publicity and marketing of library resources and events
  • Writes library-related newspaper columns
  • Creates brochures and bibliographies on library resources.
  • Performs outreach to community groups and organizations
  • Hosts and facilitates library book clubs
  • Keeps up with current trends and issues in librarianship via professional reading and participation in library-related listservs, webinars, etc.
  • Attends off-site professional workshops, trainings, and conferences

Description of Community

Cumberland County, located in the heart of North Carolina, offers a mixture of cultural diversity and southern hospitality. In addition to a dynamic award-winning library system, Winner of the National Medal for Museum and Library Service, our area has a beautiful climate, cultural activities, dining and shopping, recreation, golf, and nightlife.

Required Education

  • Master's Degree

Other Education Credentials

Trainee applicants must have at least 12 months experience as a MLS professional librarian.

Experience (years)

Required Preferred
Supervisor - 1
Professional 2 -
Library 2 -

Language Skills

  • Spanish is Not Required

Other Required/Preferred Skills & Experience

Six month supervisory experience preferred

Application Requirements


We accept on-line applications only. You may complete the application from our website at Resumes will not be accepted in lieu of a completed county application.


Contact Ms. Cathy Woods at (910) 483-7727 extension 1325, fax: (910) 486-5372, or e-mail:   or the Cumberland County Human Resources Department at (910) 678-7653;
Library website:

HR Contact Information

Cumberland County Human Resources Department, Reesa Eastman (910) 323-6101


job posting on the library website:

application link on County website:

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Masters Degree in a Program of Library and Information Science

Not specified

Salary Wage Calculator $42,583.96 per year

Hours per week







Paid Sick
Vacation/Holiday Leave

Date Posted

April 16th, 2019

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