Location: Mobile Library Services, Koelbel Library and various Mobile Library service locations
Reports to: Supervisor
Schedule: Full Time- Flexibility to work evening and weekends
Role: Assists patrons in the use of the library by delivering outstanding and personalized service at remote locations.
Major Duties and Responsibilities:
55% PATRON ASSISTANCE
- Greets patrons and provides proactive assistance
- Provides personalized advisory services to patrons
- Assists patrons with library account maintenance (check out, placing holds, fines)
- Helps patrons with general reference and tech assistance
- Provides handoff to various other specialists when appropriate
- Promotes library services, programs and offerings
20% MATERIAL PROCESSING
- Processes materials
- Loads and unloads book carts and boxes and verifies locations
- Assists in merchandising to maintain an attractive, current and accessible collection
15% DRIVING AND VEHICLE MAINTENANCE
- Obtains and maintains Commercial Driver's License
- Drives the bookmobile to service sites for fueling, checks vehicle for safety and serviceability, maintains surface appearance and completes inspection checklists
- Safely operates the vehicle and observes traffic regulations
10% PROGRAM DELIVERY
- Prepare and deliver story time in an engaging manner according to district's Storytime
Two to five years of similar or related experience, preferred.
Bachelor's degree, preferred.
Experience driving large sized, non-standard vehicles, preferred.
Ability to work with varying demographics, including international cultures, required.
Valid Colorado Driver's License with a clean driving record, required.
Current Commercial Driver's License (CDL), or valid Colorado driver's license and ability to obtain a CDL within six weeks of hire, required.
Ability to successfully pass post-offer physical and drug screens for CDL maintenance, required.
Ability to work in a confined environment with fluctuating temperatures, required
Fluency in English language, required; fluency in conversational Spanish language, preferred.
Ability to work varying shifts, including evenings and weekends, required.
Knowledge of informational databases, preferred. Intermediate technology skills for Windows, Word, Excel, Internet Explorer and Outlook, required.
Intermediate skills in Sierra, preferred.
Ability to be mobile 100% of the time.
Ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds and ability to lift up to 35 pounds unassisted, regularly and up to 50 pounds assisted occasionally required.
Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun.
Ability to exercise confidence and excitement in the vast technological and online resources the Library District has available.
Ability to provide intermediate advisory services to patrons in all collection formats and genres, and advanced advisory services in one area of choice.
Passionate about the mission of public libraries.
Comfortable with the principles of intellectual freedom.
At Arapahoe Libraries, we believe in turning every search for knowledge into a helpful adventure.
Our 300 employees come together to build a rock-solid team that achieves far more collectively than we could ever do alone. We provide competitive compensation and benefits including healthcare, paid time off, and retirement plans.
Learn more about our Vision, Values, Mission at: http://arapahoelibraries.org/vision-values-mission/
LET'S FIND OUT
Arapahoe Libraries is dedicated to the principles of equal employment opportunity (EEO)and sustaining an inclusive culture. We prohibit unlawful discrimination against applicants or employees on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation or any other applicable status protected by federal, state or local law.
Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, including mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.
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