Pueblo City-County Library District has had the honor of receiving three distinguished awards in 2018 – the ELGL Leslie B. Knope Best Public Library in America award, the IMLS National Medal, and the 2018 Colorado Library of the Year! PCCLD is currently seeking a full-time Adult Literacy Administrator! If you have a love of literacy, a Master's degree in Library Science or Education, and would like to work in a dynamic workplace, you may be the perfect candidate for this position!
The purpose of the Adult Literacy Administrator is to increase adult literacy in the community through library programs, resources and services. A key responsibility of the position is to administer PCCLD’s Adult Literacy Program by driving the program’s mission to support lifelong learning and encourage growth, achievement and success among its participants and to develop partnerships with outside organizations who share this vision. The position also supports the R&RA department by providing reference and readers advisory services to library customers, training customers on how to use the library’s resources; and by providing information to customers on outside resources.
The Adult Literacy Administrator reports to the Manager of Reference & Readers Advisory and works in a team environment. This position involves extensive interactions with customers, volunteers, outside agencies, co-workers and educational resources. Work requires the ability to teach, motivate, and encourage adults engaged in the literacy program. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.
Primary Duties and Responsibilities
- Spends the majority of time in the administration of adult literacy programming across the district, and also a portion of time on scheduled customer service and activities such as meetings, training, email, etc.
- Leads the adult literacy program and serves as the primary contact for the library district on adult literacy issues.
- Evaluates new educational resources, pilot programs and tools for potential implementation.
- Develops partnerships with outside organizations to build literacy coalitions.
- Identifies and serves target population learners, makes presentations, maintains statistics, monitors program success, and creates reports.
- Works with Community Relations to promote the District’s Adult Literacy program.
- Stays current on adult education trends.
- Recruits, screens, trains, and supervises volunteers to serve as adult literacy tutors. Matches program participants to tutors.
- Ensures adequate coverage to maintain the program.
- Provides resources to tutors and on-going support for customers in the adult literacy program.
- Provides excellent customer service by proactively assisting customers to locate print and e-materials, answer questions, place holds and complete forms. Confers with other staff and makes referrals to other organizations and agencies.
- Instructs customers in the use of downloadable materials, databases, public computers, printers, copiers, laptops, e-readers, digital equipment, and other technologies.
- Resolves customer issues and communicates library policies and procedures to customers.
- This position will be assigned the role of Person in Charge (PIC) at the Rawlings Library on a regular basis to respond to any escalated customer service, emergency, or security issues and will work closely with the security officer on duty.
- Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures.
- Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD.
- Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems.
Other Duties and Responsibilities
- Will cross-train and provide back-up coverage for other department positions for up to 10% of time worked.
- May serve on library committees and special projects.
- Performs other duties as needed.
Additional Info & Requirements
Skills and Abilities:
- Must have excellent customer service skills with the ability to communicate well with people of all ages, demographics, ethnic backgrounds and ability levels.
- Ability to conduct reference interviews and adult student assessment interviews.
- Knowledge of adult literature in print, electronic, periodical, video, digital and other mediums.
- Ability to transfer information to a diverse population.
- Knowledge of adult education principles and adult learning models.
- Demonstrated creativity in programming.
- Strong attention to detail and organizational skills.
- Ability to understand, accurately use, and teach the use of a variety of software programs, including various databases and the library’s computer system.
- Public speaking skills.
- Knowledge of research techniques, reference resources, databases and internet resources.
- Knowledge of library automation systems.
- Ability to function under flexible and changing conditions.
Physical Requirements: Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds.
Other Requirements: Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation.
Pueblo is located in southeastern Colorado and is the most populous city of Pueblo County with roughly 150,000 people. One of the largest steel-producing cities in the U.S., Pueblo is sometimes referred to as the “Steel City”. The climate is enjoyable year round with outdoor activities available for every season. Located between rivers and mountains, Pueblo also offers visitors and residents scenic beauty in which to indulge.
Lake Pueblo and Other Water Recreation Lake Pueblo State Park, the most visited state park in Colorado, is an aquatic hot spot, with more than 60 miles of shoreline and 4,500 acres of surface water for boating and fishing.
Pueblo is a multicultural community at the confluence of the Arkansas River and Fountain Creek. Downtown's 1.5-mile Historic Arkansas Riverwalk Project serves as a centerpiece for the city's three-district Creative Corridor of galleries, cultural destinations and events. One such festival, the hugely popular Loaf ‘N Jug Chile & Frijoles Festival, celebrates Pueblo's famous green chiles. While there's definitely a sense of history here — Pueblo made Livability.com's Top 10 Cities for Historic Preservation list, the city enjoys contemporary recognition on both national and international levels as the home of Colorado State University-Pueblo (2014 NCAA Division II Football National Champions) and Professional Bull Riders, Inc.
Apply on-line from our website: www.pueblolibrary.org/employment
Opening Date: 4/25/19
Closing Date: Open Until Filled
Posting Type: Internal/External
Hiring Salary Range: $36,088.00 - $40,000.00 annual, depending upon experience.
PCCLD offers a competitive benefits package that includes Medical, Dental, Vision, FSA, Life, 401K, Healthiest You on-line services, Aflac, educational benefits and generous paid time off benefits for vacation, personal, holiday & sick leave.