Application Deadline

Apply By Feb 14th, 2020

Wages

$81,572.00 to $130,515.00 per Year   Calculate

Location

Denver, CO

Hours

40.00

MLS

Required

Minimum Education

Master's Degree

Library Experience

Preferred

Supervisory Experience

Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

What You'd Do

You will be part of the Neighborhood Services Division and its team of six managers who oversee our branch locations and report to the Director of Neighborhood Services. You will be responsible for the direct oversight and management of three or more of our 25 (soon to be 26) branch locations. You approach library management with the community at the center and will bring forward their aspirations to inform library services in alignment with our values. You are an advocate for individual locations while maintaining a systemwide view while providing input to management and executive teams. You provide coaching and support to the Senior Librarians (branch managers) through operations and personnel management, and team development. In addition, this manager position will collaborate across departments to foster a customer experience that delivers on DPL's values of Welcoming, Curiosity, Connection, Equity and Stewardship. Our staff come from diverse backgrounds with varied experiences with libraries and we would like to develop internal resources to support our staff in sharing what the library has to offer with our community. You will work closely with subject matter experts to outline the necessary knowledge and skills related to effectively delivering our services to our community. You will work with our Learning and Communications teams, among others, to implement new guidance and to manage change. This role will continue to evolve and there will be opportunities to innovate and grow.

You Have

A passion for working with and serving people. A desire to foster an organizational culture that values internal and external customer service and workplace excellence. A demonstrated commitment to equity, diversity and inclusion. You enjoy working with diverse communities and individuals, considering different viewpoints and listening to understand. The knowledge and skills of leadership and management practices. The ability and desire to work in a very collaborative environment and enjoy developing relationships across an organization. The ability to create, share, and execute a vision. You are comfortable communicating expectations and information directly to others. You are not conflict averse and proactively work toward resolutions. You have experience using different methods to achieve learning objectives. You have an analytical mind that would add to the diversity and strength of the team. You have a sense of humor in working with customers, coworkers and community. The ability to pass a background check after the offer to hire has been made.

A Master's in Library Science from an ALA accredited institution.

Three years of supervisory experience or three years of experience at an Administrator level.

Additional Info & Requirements

Find information about the application process here.

We believe people take pride in doing an excellent job and are devoted to providing exceptional customer service. We believe powerful results are possible when every person--every day--brings his or her intellect, compassion, creativity and unique talents to our common goals. We believe that engaged employees produce high quality work resulting in high customer satisfaction. We believe that with trust, respect, teamwork, communication, engagement and shared responsibility, we create a work environment that supports learning, growth, innovation and risk-taking. Together we make an extraordinary difference in our community. Additionally, Denver Public Library supports the City and County of Denver's Race and Social Justice Initiative to end institutionalized racism by eliminating barriers to access.

Although the full salary range for this position is provided, offers depend on qualifications and typically do not exceed the midpoint. The City and County of Denver benefit package will be offered.

The schedule will be determined by the needs of the department and likely will include evening and weekend hours.

Please include a cover letter as part of your application.

Selection process is estimated to begin the week of February 24.

Links

External Job Ad
https://www.governmentjobs.com/careers/denverlibrary/jobs/2695003/regional-branch-manager-with-focus-supporting-customer-services?page=2&pagetype=jobOpportunitiesJobs

Posted Jan 24, 2020