Director of Family & Children's Services - 270125001

Pikes Peak Library District

20 North Cascade Ave, Colorado Springs, CO

Application Deadline

Apply By Mar 12th, 2020


$31.54 per Hour   Calculate


Colorado Springs, CO





Minimum Education

Master's Degree

Library Experience


Supervisory Experience

Not Specified

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

Position Summary: Operates in a diverse environment to help fulfill the Library’s mission by providing services, resources and programming to children from birth through age 12 to connect them to books and reading.  Provides resources and programs for parents, educators and others working with children to support learning and enrichment.

Essential Functions

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

  • Develops, coordinates and implements district-wide family children’s services activities to meet strategic plan objectives.
  • Provides leadership, guidance, and training to family and children’s services staff; serves as an advocate and liaison to other departments on behalf of children’s services staff and programs.
  • Supports and directs Family Place initiatives and methodologies for children and their caregivers.
  • Develops services and programs that support child development through play based learning.
  • Coordinates services development to support families for school readiness and student advocacy.
  • Maximizes the outcomes delivered for all families and children through developing integrated services/programs that recognize the cultural demography of El Paso County and respond to changing need.
  • Develops, documents and implements operating procedures for children’s services staff; communicates and ensures implementation of Pikes Peak Library District policies.
  • Interviews, selects, trains and develops new staff; provides coaching and corrective action as necessary.
  • Conducts performance appraisals and develops goals and activities for individual and group staff development.
  • Promotes Pikes Peak Library District family and children’s services through programming, outreach and partnerships within the community, providing engaging opportunities for children, families, caregivers and educators.
  • Develops, coordinates and executes the Summer Reading Program and other district-wide programs and initiatives.
  • Coordinates the publicity for all family and children’s programs with members of the Marketing, Community Engagement and IT teams.
  • Evaluates programs; recommends changes to ensure programming meets community needs and promotes reading and information access.
  • Provides district-wide expertise regarding children’s developmental stages, interests, community needs and children’s literature.
  • Oversees family and children’s services programming budgets; prepares payment documents and monitors expenditures.
  • Provides excellent direct customer service and models expert customer service for staff; presents a courteous, positive image of the library and maintains confidentiality in customer and staff interactions.
  • Collaborates with the Director of Young Adult Services to develop smooth transitions from Tween (age 9-12) to Teen services and programs.
  • Manages electronic resources by researching, evaluating, selecting and implementing new products; discontinues products that no longer respond effectively to customer needs and interests.
  • Responds to customer suggestions, comments and complaints in a timely, professional, and constructive manner.

Additional Duties and Responsibilities

Duties are considered non-essential and include the following:

  • Encourages professional development of department staff through participation in community and professional organizations.
  • Represents the Library District to community agencies and professional library organizations; speaks to interested groups as requested.
  • Responds to customer suggestions, comments, and complaints in a timely, professional, and constructive manner.
  • Establishes relationships with appropriate agencies to collaborate on new and existing programs.
  • Serves on local, state and national committees; takes an active role in library professional organizations.
  • Attends regular department meetings and scheduled all-staff meetings.
  • Performs other job-related duties as assigned.

Required Knowledge, Skills, and Abilities

The employee is expected to perform or possess the following:

  • Thorough knowledge of the Pikes Peak Library District’s policies and procedures and ability to follow them.
  • Ability to act as an ambassador of Pikes Peak Library District by promoting its mission and vision to the public.
  • Demonstrates advanced knowledge of library services, innovative trends and best practices.
  • Ability to exhibit leadership, sound judgment and professional demeanor in all situations; thinks and acts appropriately under pressure.
  • Ability to supervise, plan, and coordinate the work of staff in order to accomplish library goals and objectives.
  • Demonstrates excellent verbal and written communication skills; maintains effective relationships within the department, with staff at all levels, community partners and the public at large.

Education and Experience:

1.    Requires a Master’s degree in library science (MLS or MLIS).

2.    Requires a minimum of three years of professional public library experience in a children’s services position, including a minimum of two years of supervisory responsibility.

3.    Bilingual ability is a plus in serving a diverse community.

Physical and Environmental Conditions:

Work is primarily conducted in an office setting that provides comfortable lighting, temperature and air conditions. Position requires the ability to sit and use a computer or standard office equipment for extended periods. Position requires the ability to occasionally stand for extended periods of time.  Position requires the ability to occasionally lift up to 30 pounds.

Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe work place practices with office equipment, and/or avoidance of trips and falls and observance of fire regulations.

DATE POSTED:                  February 13, 2020

PRIMARY LOCATION:      20 N Cascade Ave, Colorado Springs, CO 80903

STARTING WAGE:             $31.54 per hour + full benefits (for benefits information, please see:

POSITION HOURS:            Monday – Friday        8 a.m. – 5 p.m.

Schedule may vary depending on PPLD needs and community engagement.

Note:  Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position’s schedule, days, times and locations at any time as the needs of the Library District change.


1.    Complete a PPLD online application located at on/Jobs the Application tab

2.    Attachments should be submitted in the following file types: .doc, .docx, .xls, .xlsx, .pdf, .htm

3.    Cover letter and resume required. Applications without a resume and cover letter will not be considered.

4.    If you require an accommodation to complete your job application, please contact the Human Resources Office at (719) 531-6333, Ext. 6380

CLOSING DATE: Online application materials must be received by March 12, 2020 at 9:59 p.m. MST

HR Info

Soumya Gollapalli

Pikes Peak Library District

Talent Management Supervisor
Library 21c
(719) 531-6333, x6380

Posted Feb 13, 2020