The primary roles of the Public Services Librarian are providing excellent customer service to patrons in person, by telephone, written correspondence, email and online chats; staff the Information Desk daily; perform reference, collection development, administrative and circulation duties; assist with library programs, events, outreach and workshops; effectively communicate information about library materials, services, programming and resources; and represent the library on committees, in professional organizations and at conferences. This position requires regular interaction with patrons of diverse backgrounds, outstanding communication skills, and comfort with serving as the main contact for library patrons.
Provide patron services in person, via the phone, written correspondence ...