IT Technician
Grade: 42Hours: Full-time (some evenings and weekends)Salary: $41,526.00 - $56,182.00/year plus full-time benefitsLocation: District Support Services, Greeley, COSupervisor: IT ManagerFLSA Classification: Non-exemptSupervises: None
Role: Implements and provides technical support for client systems and services such as desktops, laptops, printers, phones, client side software, peripherals, and accounts. Major Duties and Responsibilities: 50% - TECHNICAL SUPPORT – Acts as the internal primary resource for questions and assignments related to client service needs by answering incoming phone, email and other means of client contact, monitors the IT work queue to confirm all tickets are assigned and in process, create accurate work tickets and either immediately resolve ...