LibraryJobline

Essential Functions:

1. Perform circulation tasks such as charging and issuing materials to customers using the integrated library computer system; receiving and processing returned materials; returning materials to circulating collections or other appropriate location; supporting the circulation front desk, providing information to customers on circulation policies and procedures
2. Answering telephones, relaying messages, and calling patrons regarding materials
3. Assist patrons in using the library, its materials and services including a variety of library equipment
4. Perform cleaning and repair to circulating materials
5. Assist in programming as needed
6. Assist with scheduling and set-up of meeting rooms and study rooms
7. Keep the circulation area organized and with an appropriate atmosphere
8. Assist in keeping the library as a whole clean and organized

Additional Duties and Responsibilities:

1. There are positions and duties that are collectively achieved by the team and may be assigned: Interlibrary Loan, Cataloging/Linking, Periodicals, Marketing, Technical Support, Retrieving Local History Information, Library Programming
2. Report requests for repairs or maintenance when facility or equipment problems arise
3. Perform technical liaison duties including assisting customers with technology issues and diagnosing software problems as needed
4. Assist with the daily opening and/or closing of the library as needed
5. Prepare correspondences and reports
6. Attend meetings, trainings, and workshops as assigned
7. Assist with special projects as required
8. Perform other duties as assigned

Supervision: This position reports to the Library Executive Director.

Wage and Benefits: $32,760/year DOE and Health Insurance, Wyoming Retirement, etc.

QUALIFICATIONS

Knowledge, Skills, and Abilities:

1. Strong customer service skills
2. Strong organization and attention to detail
3. Ability to handle and resolve disruptive behavior effectively
4. Ability to uphold the principles of equity, diversity, and inclusion in the workplace and the community
5. Ability to work independently and to set priorities
6. Ability to communicate effectively with diverse audiences
7. Ability to work cooperatively and maintain effective interpersonal skills with others
8. Ability to operate relevant computer systems including hardware and software, such as Microsoft Word, electronic databases, email, and internet navigation in addition to other office equipment and security systems

Education and Experience:

Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:

1. High School diploma required; some college preferred
2. Two years customer service or other related experience required, past experience in a library system preferred