It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
- Access to innovation workspaces
Hiring Salary: $15.16 - $18.94/hour
The deadline to submit an application for this position is February 1, 2026. However, it is subject to close at any time once a qualified pool of applications is obtained.
OVERVIEW OF POSITION / DEPARTMENT
Department Information
The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans. We have two divisions within the department: Library and Cultural Services, both offering a variety of free programs and services to the community. Please go to www.AuroraGov.org/LCS to learn more about the City of Aurora, Library and Cultural Services Departments.
Library Services Summary
- 5 locations
- Books, CDs, DVDs, magazines
- Database and language learning programs
- Public computers
- Study space
- Printing, faxing and scanning services
- Community events, programs, and activities for all ages
Cultural Services Summary
- Aurora History Museum and Historic Sites
- Aurora Fox Arts Center
- Bicentennial Arts Center
- Art in Public Places collection (over 240 commissioned pieces around the city)
- The People’s Building
Position Information
Aurora Public Library is seeking energetic individuals to provide the highest level of customer service. The Library Aide will also be responsible for conducting basic library materials processing and handling duties.
This is classified as a VHNE (Variable Hour Non-Benefited Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act.
PRIMARY DUTIES & RESPONSIBILITIES
- Accurately and efficiently shelves library materials.
- Provides friendly, efficient, and professional service to customers in-person, by telephone, and email.
- Assists with materials check in, check out, and other basic materials processing through computerized systems.
- Answers basic customer questions and provides basic computer usage support to customers.
- Performs additional duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Locations: Central Library, Youth Services (14949 E. Alameda Pkwy, Aurora, CO 80012)
Primary hours will include days, nights, and weekends. Hours are subject to change dependent upon department needs.
This position is scheduled for 20 hours per week.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education:
- High School diploma or GED.
Experience:
- At least 6 months customer service experience.
Preferred Qualifications:
- Library background a plus.
Knowledge:
- Customer service techniques
- Routine software/computer systems including the internet
- Email, word processing, spreadsheets, database input/use
Skills:
- Strong customer service skills.
- Basic computer skills (Microsoft Office, email and internet navigation)
- Skill in the use of personal computers and related software; windows-based programs, keyboarding skills, and internet navigation.
Abilities:
- Able to work alone and be reliable in a self-supervised environment.
- Ability to provide high quality customer service for customers and work effectively with fellow employees
- Use general office equipment including computers
- Perform basic mathematical calculations
- Pay close attention to detail.
WORKING CONDITIONS
Essential Personnel:
- When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
- Light physical work requiring ability to lift 20 pounds
- Frequent lifting and carrying objects weighing up to 10 pounds
- Frequent lifting, carrying, walking and standing
- Speech communication and hearing to maintain communication with employees and citizens
- Hand/eye coordination for operation of computer keyboard, carts and moveable shelving
Work Environment:
- Works primarily in a clean, comfortable environment.
Equipment Used:
- Frequently uses standard office equipment and computer software.
- This role may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
External Job Ad
https://auroragov.wd1.myworkdayjobs.com/en-US/Careers/job/Aurora-Central-Library/Library-Aide_JR107878