Working at Sno-Isle Libraries
Public libraries are more useful—and exciting—than ever. Embark on a meaningful journey where your passion for learning, commitment to public service, and love for literature converge. Plus, you'll have access to all you can read books.
Every day is an opportunity to make a difference in the lives of over 800,000 residents across two counties. Your journey towards professional growth and community connection starts here! Our libraries are the gateway to things yet unimagined, and we want you to help create that experience for future generations.
We are committed to fostering an inclusive and diverse environment, ensuring equitable access to opportunities for both personal and professional development. Join us in creating a library experience for our diverse communities, where your contributions play a pivotal role in building a more inclusive and connected future for everyone.
About the Opportunity
The Lynnwood Library is seeking a detail-oriented, team-focused individual with a genuine passion for providing excellent public service to join our team as a Public Services Assistant I. In this role, you will perform a variety of public service and library support tasks that contribute to the effective operation of the library, helping to provide services, spaces, and resources that reflect diverse cultures and perspectives and are intentionally inclusive and accessible to everyone.
As one of the largest and busiest branches in the Sno-Isle system, the Lynnwood Library serves a vibrant and rapidly growing community. Located in a central transit hub for Snohomish County, our library welcomes customers from a wide range of cultural backgrounds and lived experiences. Our spaces and services, including public computers, printers, study tables and rooms, and meeting spaces, are in high demand.
This position works as part of a large, collaborative team in a fast-paced environment. Primary responsibilities include assisting customers at the service desk, answering phones, registering customers for library cards, and processing and evaluating library materials. Through strong customer service and a solid understanding of basic library operations, the Public Services Assistant helps create a welcoming and inclusive environment for all community members, with a shared commitment to ensuring everyone feels connected to their library.
We are looking for a candidate who enjoys variety in their workday, approaches challenges with curiosity and strong problem-solving skills, and brings a positive attitude toward innovation and evolving workflows to optimize efficiency and enhance customer service. The selected candidate will work Tuesday, Wednesday, Thursday, 12:40 pm - 8:10 pm, and on Saturdays, 10:40 am - 6:10 pm. Flexibility to adjust schedule and location in response to library needs is required.
This position is part of a bargaining unit represented by AFSCME Council 2.
Job Location: Lynnwood, WA
Essential Functions
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
- Provide assistance at the library circulation desk, answers phones, checks library materials in and out, registers customers for library cards, and orders various library materials.
- Assist customers with self-checkout machines and answers questions in the hold areas.
- Return library materials to proper locations and supports circulation duties.
- Provide assistance to library customers with basic reference questions.
- Respond to technical services calls and assists with problems with the fax machines, public copiers, pay-for-print stations, vending machines, and printers.
- Submit and monitor technical reports for library technology service issues.
- Perform other public service and general clerical support tasks as assigned.
Qualifications
Education and Experience
Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:
- High School diploma or G.E.D. required.
- These skills and abilities typically are acquired through completion of secondary school or equivalent together with several months in a customer service environment.
Benefits and Compensation
Pay Range: $22.21 - $30.55 hourly
Benefits: All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.
How to Apply
Job posting closing date: May 8, 2026 - 11:59 p.m. Pacific Time
Apply online: sno-isle.org/employment
If you have questions, please contact Human Resources at [email protected].
Sno-Isle Libraries is an Equal Opportunity Employer.
All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.
Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 800,000 residents through 23 community libraries, online services, Library on Wheels, and our website at www.sno-isle.org.
External Job Ad
https://jobs.dayforcehcm.com/en-US/snoisle/CANDIDATEPORTAL/jobs/974
Website
https://www.sno-isle.org/
Human Resources / Job Listings
https://www.sno-isle.org/employment/
If you have questions, please contact Human Resources at [email protected].