LibraryJobline

Job Description

The IT department at Douglas County Libraries has a great job opportunity for the right candidate. The P/T (20 hrs/wk) Technology Support Technician will perform the following work duties: • Perform maintenance, troubleshooting, inventory duties and repair of PCs at all locations in the District. • Develop long-term strategies and capacity planning for meeting future desktop hardware and software needs. • Receive and respond to incoming calls and/or emails regarding technical problems. • Perform regular maintenance and repair of PCs at all branches. • Perform setup and installation of computer hardware and software, and assist with software upgrades and resolution of complex desktop problems.

Additional Info & Requirements

Starting salary is $15.15/hr, some benefits are available. Salary could be increased depending on skills and experience. • The position requires excellent technical knowledge of routine PC and desktop hardware and software installation and troubleshooting for a variety of computer applications. • Excellent technical knowledge of PC internal components is required. • Must have hands-on hardware troubleshooting experience. • Must demonstrate comfort with workstations and operating system software, and must be able to read and understand technical manuals, procedural documentation, and OEM guides. • Top candidates will possess proactive and professional customer service skills and strong communication skills. Must be able to present information in user-friendly language. • Applicable work experience is required. • Regular travel between the DCL branches will be required, but the position will be based out of the Philip S. Miller Library in Castle Rock. • Candidates must be able to work a mix of days, evenings and weekends. • Knowledge or familiarity with library circulation systems, public-access computing systems, and self-service and RFID systems is desired.

The Community

Douglas County has been nationally recognized as a great place to live, work and raise a family. In a May 2004 study, by the American City Business Journals (ACBJ), Douglas County ranked fourth in the nation for Quality of Life. ACBJ used 20 statistical indicators to rate living conditions in all 3,141 counties and independent cities across the nation. Douglas County ranked particularly well in the household income, homeownership rate and educational attainment categories. Combine those with our great location, excellent schools, wonderful weather and outstanding recreational and cultural opportunities and you will understand our high rank in the Quality of Life study.

HR Info

Apply by September 13, 2010 via our online application system at DouglasCountyLibraries.org. Hand delivered, mailed or emailed applications and resumes will not be accepted. EOE.