Job Description
What You'd Do:
Oversee the daily operations of the Community Technology Center(CTC) in the Denver Central Library. Plan, coordinate and evaluate services and programs for customers and analyze usage and trends. Facilitate the use of existing and emerging technologies to provide new opportunities and experiences for library customers of all backgrounds and abilities. Select, train, and motivate CTC staff. Supervise CTC staff, including setting job standards and objectives, appraising performance, creating and maintaining work schedules, and leading team. Participate in development of the department budget and strategic goals and lead CTC staff in achieving objectives.Work with various teams to design and implement department-specific and system-wide services in support of Library strategic initiatives. Work closely with other Central departments and branch libraries, as well as outside community organizations, to build relationships that support and expand library services and programs.
Additional Info & Requirements
You Have:
A sincere desire to improve our community. Enthusiasm for risk-taking and learning. Great communication skills.
Knowledge of best practices for teaching technology to people of all backgrounds and abilities. Skill in providing strong, dedicated and compassionate leadership. Skill in coordinating projects. Skill in making data driven decisions. Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Ability to embrace the challenge of meeting the various and changing technology needs of customers from the basic to the cutting edge. Ability to select, train, motivate and supervise professional and paraprofessional staff. Ability to facilitate, lead, coach, mentor and encourage accountability. Ability to creatively solve problems, negotiate, and handle stressful situations in a positive manner. Ability to create and maintain positive relationships. Ability to model positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community. Ability to multi-task and prioritize. Ability to demonstrate innovation and flexibility. Ability to use extensive workplace and other technology including email, internet, databases, eMedia, social media and other tools and embrace the challenge of learning new tools, software and technology. Ability to pass a background check after the offer to hire has been made.
A Bachelor's degree.
Three years experience working in a library, community center, computer lab, or makerspace.
Two years of supervisory and/or leadership experience.
One year experience providing technology assistance and training.
The Community
The Community Technology Center (CTC) is the technology access and training hub for Denver Public Library(DPL). The CTC is located on the 4th floor of the Central Library and currently consists of a two technology classrooms, a one-on-one consultation room, a video conferencing room, a large public access computing area with 120 computers and ideaLAB--a digital media lab and makerspace. We will be opening a new digital conversion lab and recording studio by the end of this year. The CTC offers a wide variety of group and individual training opportunities on topics ranging from using a mouse to 3D printing and web development. In addition to offering a variety of technology classes and programs at the Central Library, CTC staff also offer tech training and programs at other DPL branches and local community organizations.
HR Info
Apply online at https://www.governmentjobs.com/careers/denverlibrary by Novemmber 4, 2016.