This Patron Services Associate School Year Temporary position will be scheduled September 1st to May 31st. This position is not benefit eligible.
Days and hours worked may vary and may include days, evenings and weekends.
This class consists of technical and complex sub-professional library work in any one or more of the following areas: Reference, Young Adult, Children's, or Cataloging. This position will work primarily in the Children's department. The incumbent works in partnership with other employees, departments/divisions, external entities, and the public in delivering effective and innovative services. Provide holistic services to internal and external customers by seeking ways to integrate programs or services provided by other departments, divisions, and external entities.
Essential Required Tasks/Examples of Duties
(Persons hired in this position must be able to perform all the essential tasks required by the position. The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. The City and County of Broomfield retains the right to modify or change the duties or essential tasks and additional functions of the job at any time. Examples of duties are not intended to be all-inclusive or restrictive.)
Greet and welcome the public. Provide customer assistance in person or on the phone. Interview patrons and determine information needs; assist patrons in the use of library catalog, databases and resource materials; answer basic reference questions using print and electronic resources; recommend book and other library materials; take interlibrary loan requests, meeting room inquiries, and keep statistics. Respond to and resolve routine customer needs that may include location of materials; information regarding library services or programs; interpretation of library policy; instruction in the use of the library catalog, Internet computers & accompanying software and other equipment such as copy machine, microform reader or audio-visual equipment. Set-up equipment including sound system, multimedia projector, laptop configuration, TV/DVD/VHS for meetings or events. Refer patrons to other staff as appropriate. Maintain confidentiality of all patron data and information.
Assist librarians in collection development and maintenance as needed including weeding, shifting and shelving materials. Assist in maintaining the library areas to include straightening, picking up materials, organizing, re-shelving, or shelf reading. Take proper safety precautions, anticipate unsafe circumstances, and act accordingly to prevent accidents. Use all required safety equipment. Perform related duties as assigned.
Assist children, parents, and adults who work with children by providing reference and reader's advisory service. Occasional opportunities to present programs for children of various ages and for families. Create displays, reading lists, and promotional materials utilizing Google docs or equivalent. Basic troubleshooting for databases, games computers and other electronic resources. Uphold tenets of the Family Place Library program, including helping to maintain noise and cleanliness standards. Have a basic understanding of early literacy and child development. Basic knowledge of popular children's materials and authors. Work as a team with Children's Services staff.
Training - Bachelor's degree from an accredited college or university.
Experience - One year experience in library work or a closely related field requiring extensive public contact in person and on the phone. Position in Children's Services includes a preference for experience working with children and families, including library programming.
Any equivalent combination of training and experience that provides evidence that the applicant possesses the Necessary Applicant Traits.
NECESSARY SPECIAL REQUIREMENTS: - Bilingual skills in Spanish and English desirable. New hires must, as a condition of employment pass the following pre-offer and post-offer/hire processes: oral board, reference checks, background checks including local police check and sex-offender registry, and fingerprint checks through CBI/FBI.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The noise level in the environment is usually quiet. Work may be scheduled Monday through Sunday, including day, evening, weekend and holiday hours. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to talk, hear, stand, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk, sit, stoop, kneel, crouch and crawl. Physical demands are described as light (exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Data entry and other tasks may require sitting at a computer for several hours. Specific vision abilities required by this job include close vision, ability to adjust focus, and peripheral vision. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Broomfield, Colorado is a rapidly growing community located between Denver and Boulder. Currently home to 68,000 people, it is becoming a hub for technology and healthcare. Broomfield is located within an hour’s drive of the mountains and has a relatively mild climate. Miles of trails and open space and varied cultural opportunities enhance the quality of life. The library is an active participant in the community and enjoys excellent support from residents and the city and county.
City and County of Broomfield HR department 303.438.6320
City of Broomfield Employment Opportunities: http://agency.governmentjobs.com/broomfield/default.cfm