What You'd Do
The Director of Neighborhood Services is an integral part of the Denver Public Library Executive Team and, under general direction from the City Librarian and Chief of Staff, provides leadership, oversight and management of the Neighborhood Services Division, which is comprised of twenty five branch libraries; six regional managers; a project coordinator and executive assistant; and oversight of branch library personnel that totals approximately 270 FTE.
Denver is a diverse and ever-changing community, made up of distinct neighborhoods with very specific needs. Denver Public Library strives to provide individuals with equitable opportunities for discovery and growth through development of equitable access to libraries and services throughout Denver. As such, Neighborhood Services is reflective of and responsive to identified community needs. Its Director must be community-oriented; a thought leader; energized by innovation and calculated risk-taking; and proactive in making connections with stakeholder organizations and groups that support and comprise Denver's diverse communities.
The ideal candidate is a big picture thinker with outstanding leadership and management skills who will bring new and fresh ideas to a dynamic, high-performing organization. Excellent communication, public speaking and presentation skills are essential. Experience in developing specialized library services and programs in an urban library setting (children's and teen programs, adult services, cultural curriculum, etc.) is expected. Preparation and management of the division's operating budget and standard operating procedures are also required.
A passion for working with and serving people. A desire to foster an organizational culture that values internal and external customer service and workplace excellence. A demonstrated commitment to equity, diversity and inclusion. Knowledge of and experience with library design and renovations. Knowledge of and experience with development and implementation of policy and/or standard operating procedures. Knowledge of and experience with successful evaluation, measurement and accountability practices. Skill in staying attuned to current trends and future needs of the Library. Skill in team building and succession planning. Skill in supporting and facilitating ongoing professional development. Ability to demonstrate high emotional intelligence. Ability to collaborate well with varying levels throughout the organization, encouraging partnerships internally as well as externally. Ability to demonstrate outstanding political and organizational acumen. Ability to work collaboratively as a member of the Library's Executive Team. Ability and willingness to engage people at all levels of the organization. Ability to create and maintain a highly engaged staff, valuing individual and collective staff contributions and talent. Ability to embrace challenges as opportunities for improvement and positive change; act as a catalyst for change to support growth in the organization. Ability to interact and engage the public. Ability to demonstrate unquestionable ethics and integrity. Ability to model positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community. Ability to pass a background check after the offer to hire has been made.
A Master's in Library Science from an ALA accredited institution.
Six (6) years of professional experience in a large urban library; three (3) years of the required experience must include high-level/executive managerial experience.
Please submit an application online in order to be considered.
We believe people take pride in doing an excellent job and are devoted to providing exceptional customer service. We believe powerful results are possible when every person--every day--brings his or her intellect, compassion, creativity and unique talents to our common goals. We believe that engaged employees produce high quality work resulting in high customer satisfaction. We believe that with trust, respect, teamwork, communication, engagement and shared responsibility, we create a work environment that supports learning, growth, innovation and risk-taking. Together we make an extraordinary difference in our community. Additionally, the Library supports the City and County of Denver's Race and Social Justice Initiative to end institutionalized racism by eliminating barriers to access.
Although the full salary range for this position is provided, offers depend on qualifications and typically do not exceed the midpoint. The City and County of Denver benefit package will be offered.
The schedule will be determined by the needs of the department and likely will include evening and weekend hours.